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John Cardinal
2021-10-18 18:49:54 +00:00
parent ccd8a5e9b5
commit 705861a618
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docs/8.0/ayanova/docs/adm-license.md
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@@ -15,7 +15,7 @@ User starts AyaNova, no key found this is one of the options in UI License form
3) was this being used before and want to use existing data? Link to restore page in docs
# User count exceeded
If you receive an error message stating that the User count has exceeded this means that AyaNova has found there to be too many Active Scheduleable Users than the license permits.
If you receive an error message stating that the User count has exceeded this means that AyaNova has found there to be more Active Scheduleable Users than the license permits.
This is typically a sign that the database has been directly edited outside of AyaNova and needs to be fixed by restoring from backup made *before* the editing took place or, if it is absolutely *certain* this was the only change made, setting Scheduleable User's to Active=false to match the *Licensed* Active Schedulable user count.