From 705861a6180617bea6698a1a1af485cf28f29331 Mon Sep 17 00:00:00 2001 From: John Cardinal Date: Mon, 18 Oct 2021 18:49:54 +0000 Subject: [PATCH] --- docs/8.0/ayanova/docs/adm-license.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/8.0/ayanova/docs/adm-license.md b/docs/8.0/ayanova/docs/adm-license.md index 74512b1e..25e3baa4 100644 --- a/docs/8.0/ayanova/docs/adm-license.md +++ b/docs/8.0/ayanova/docs/adm-license.md @@ -15,7 +15,7 @@ User starts AyaNova, no key found this is one of the options in UI License form 3) was this being used before and want to use existing data? Link to restore page in docs # User count exceeded -If you receive an error message stating that the User count has exceeded this means that AyaNova has found there to be too many Active Scheduleable Users than the license permits. +If you receive an error message stating that the User count has exceeded this means that AyaNova has found there to be more Active Scheduleable Users than the license permits. This is typically a sign that the database has been directly edited outside of AyaNova and needs to be fixed by restoring from backup made *before* the editing took place or, if it is absolutely *certain* this was the only change made, setting Scheduleable User's to Active=false to match the *Licensed* Active Schedulable user count.