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John Cardinal
2021-07-21 20:16:29 +00:00
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docs/8.0/ayanova/docs/svc-loaners.md
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[Under construction]
todo: Shadow Units - mention the Shadow Unit feature and recommended practices regarding Shadow Unit's Customer being self etc
## Shadow units
If you need to track service on Loan items, a loan item can have a "Shadow Unit" attributed to it. Any Unit can be a shadow unit of a loan item.
The recommended course of action is to create a Customer specfically for all Shadow Units i.e. "Shadow_unit_customer". Then create a standard Unit that belongs to this customer for each Loan Item for which you want to track service. If a Loan item requires internal service it can be placed on a standard work order with the "Shadow_unit_customer" selected as the Customer.
In this way you have the full range of reports and data tracking available for your own in-house Units that are loaned out periodically for service.