From 4f6cee11f885862995edd70f813855dea22cf509 Mon Sep 17 00:00:00 2001 From: John Cardinal Date: Wed, 21 Jul 2021 20:16:29 +0000 Subject: [PATCH] --- docs/8.0/ayanova/docs/svc-loaners.md | 8 +++++++- 1 file changed, 7 insertions(+), 1 deletion(-) diff --git a/docs/8.0/ayanova/docs/svc-loaners.md b/docs/8.0/ayanova/docs/svc-loaners.md index 0e423adc..aa838cdc 100644 --- a/docs/8.0/ayanova/docs/svc-loaners.md +++ b/docs/8.0/ayanova/docs/svc-loaners.md @@ -2,4 +2,10 @@ [Under construction] -todo: Shadow Units - mention the Shadow Unit feature and recommended practices regarding Shadow Unit's Customer being self etc + +## Shadow units + +If you need to track service on Loan items, a loan item can have a "Shadow Unit" attributed to it. Any Unit can be a shadow unit of a loan item. +The recommended course of action is to create a Customer specfically for all Shadow Units i.e. "Shadow_unit_customer". Then create a standard Unit that belongs to this customer for each Loan Item for which you want to track service. If a Loan item requires internal service it can be placed on a standard work order with the "Shadow_unit_customer" selected as the Customer. + +In this way you have the full range of reports and data tracking available for your own in-house Units that are loaned out periodically for service.