18 lines
1.0 KiB
Markdown
18 lines
1.0 KiB
Markdown
# svc-work-order-status Placeholder
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[Incomplete - under construction]
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todo: locking - locks workorder from edit (other than status for roles that are in status can remove)
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todo: completed - used for notification processing
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todo: select roles - who can select this status
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todo: remove roles - who can remove
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todo: a section on why select and remove are there, how they can be used in conjunction with notification to enforce process control etc
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todo: A thorough section on PROCESS CONTROL with suggestions of commonly controlled aspects and hwo status satisifies them, e.g.:
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Flow from intake to completion of final paper work
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"New to be assessed and booked" - service manager / scheduler asses and assign to tech for repair
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"Scheduled" - set to a tech to do the work
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"Service completed" or "Awaiting parts" or "Awaiting customer approval" or whatever common scenarios
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"Accounting step" - service complete, up to accounting to take, print and invoice customer etc they then set it to "Final / completed / closed" etc.
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