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John Cardinal
2022-01-20 23:44:48 +00:00
parent 603f933b94
commit dcc029374d
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docs/8.0/ayanova/docs/ay-start-form-attachments.md
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@@ -102,3 +102,5 @@ If an upload is made from a device but doesn't seem to be uploading at all (it i
If you see this error in the log it's likely not AyaNova restricting the upload but intermediary web server software between AyaNova and the User such as nginx or IIS. Check with your IT support to determine if an adjustment needs to be made to allow larger files. Many intermediate servers will have very low file sizes allowed in their default configuration, for nginx the default client_max_body_size setting is 1mb.
Web browsers are not good at handling and displaying this error which is why the log needs to be checked as internally AyaNova will track and log communication errors.
A quick way to test if this is the problem is to upload a small file well under 1mb and see if that works where larger files do not. If this is the case it's likely a 413 issue.