docs/8.0/ayanova/docs/svc-workorders.md

@@ -4,24 +4,24 @@
 
 docs / sections required
 
-* Anatomy of a workorder
+## Anatomy of a workorder
     what each section is about
 
-* Make a new workorder from scratch separate page guide / walkthrough
+## Make a new workorder from scratch separate page guide / walkthrough
     How to add an item
     how to add sub items
     
 
-* Inventory changes from v7 with new workorder system
+## Inventory changes from v7 with new workorder system
     * No "Used in service", now Parts are consumed immediately from inventory when selected on workorder and saved
     * Work order item part records consume or return inventory immediately upon save or delete or changes
     * Serial numbers are likewise immediately consumed / returned to the pool upon edits to workorder item part records
     * A zero quantity part will be considered a "placeholder" and will neither affect inventory nor serial numbers until a quantity is entered and saved
 
-* conventions in usage: 
+## conventions in usage: 
     * Work order item Unit - Enter a single Unit only in the work order item units collection if intend to run reports tying other work order item sections to that unit (e.g. labor hours spent on *that* unit, parts used with *that* unit, etc).  Entering more than one unit per work order item will make it difficult to match other work order item record types to a particular unit when reporting.
 
-* Misc features of note to document in own sections
+## Misc features of note to document in own sections
     * Add multiple units (how to select, note that can select by range with shift click for checkboxes etc)
     * Duplicate workorder
     * Erase entire section (goes with duplicate for cleaning unneeded items from source workorder)
@@ -29,9 +29,7 @@ docs / sections required
     * Part request (how they are made and when)
     * Double booking prevention feature in global settings and how it works when scheduling users
 
-
-
-* Work order Cost field visibility restrictions 
+## Work order Cost field visibility restrictions 
     *Work orders can show Costs for various items on them but these costs are only displayed for a select few users:
         * Non staff user types (customer headoffice or subcontractor) can not see costs at all no matter what roles are set for them        
         * WorkOrderItemParts costs: to see these costs, the user must have one of the following roles: InventoryRestricted, Inventory, BizAdmin (full), Accounting      
@@ -40,8 +38,7 @@ docs / sections required
         * Costs to restricted users are not only hidden in work order user interface but are also sent as zeros in the data from the server
         * Cost restrictions also apply to reporting so a report with cost fields on it will show those values as zero if the current user is restricted from seeing costs    
       
-
-* Sub contractors / Technician - Restricted users and Work Orders
+## Sub contractors / Technician - Restricted users and Work Orders
     If a User is set to User type of Sub contractor or if they are a Service type user and are assigned the "Technician - Restricted" role then special limitations apply to them:
     * Service -> Work order list menu area
         * These restricted Esers are not shown the option of viewing the full work order list.  They will access their work orders via their Home -> Schedule form
@@ -54,7 +51,7 @@ docs / sections required
 
     * "Tech - Limited" User role specific restrictions
         * All restrictions listed above in Work order *Item* restrictions plus:
-        * All work order header fields visible but not editable other than work order status which has a separately configurable role restriction setting
+        * All work order header fields visible but not editable other than work order status which has a separately configurable role restriction setting (including attachments, wiki and tags)
         * Form main menu items available: none except for Report which has a separately configurable role restriction setting 
         * Tasks: view and edit existing tasks only, no add or remove or changing task text
         * Scheduled Users: view only where they are the selected User and convert to labor record