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@@ -94,9 +94,9 @@ This role is intended for the Sales department staff involved in selling service
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This role is for service technicians that are contracted by the service company but are not employees, however it can be also be used for *employees* that are extremely restricted in what they can do or see in AyaNova (probationary or new employees).
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This role allows a User to perform service with the lowest possible access to any unrelated data to their job. They can be scheduled on work orders and view their own schedule only as well as enter the details of work they perform where they are one of the scheduled users.
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This role allows a User to perform service with the lowest possible access to any unrelated data to their job. They can be scheduled on work orders and view their own schedule only as well as enter the labor, travel or expenses of work they perform only on a work order item where they are one of the scheduled users.
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However they can not view any prices or costs or see any other details of a work order where they are not involved.
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They can not view any prices or costs or see any other details of a work order where they are not involved.
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See the [Low permission users](svc-workorders.md/#low-permission-users) section of the work order documentation for details.
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@@ -110,11 +110,14 @@ They are also permitted to view read-only `Vendors` and `Accounting` navigation
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`Service technician - restricted` - this role has similar restrictions to a `Subcontractor` role [above](#subcontractor) and this role is appropriate for less trusted, probationary or new staff service technicians.
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Where restricted service technicians *differ* from a Subcontractor is that they have a full `Home` navigation pane area the same as all inside staff Users so they can send and receive Memos and make reminders etc.
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This role allows a User to perform service with the lowest possible access to any unrelated data to their job. They can be scheduled on work orders and view their own schedule only from their `Home -> Schedule` navigation pane as well as enter the labor, travel or expenses of work they perform only on a work order's item where they are one of the scheduled users.
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Restricted service technicians access work orders for which they are scheduled from their `Schedule` navigation item in their `Home` navigation pane item. There are no other areas of AyaNova available to restricted technicians.
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They can not view any prices or costs or see any other details of a work order where they are not involved.
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See the [Low permission users](svc-workorders.md/#low-permission-users) section of the work order documentation for details.
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Aside from their `Home` navigation pane items, there are no other areas of AyaNova available to restricted technicians.
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TODO: MAKE THEM RESTRICTED TO OTHER AREAS SET ROLES
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## How to set roles
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Reference in New Issue
Block a user