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@@ -9,3 +9,4 @@ If you need to track service on Loan items, a loan item can have a "Shadow Unit"
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The recommended course of action is to create a Customer specfically for all Shadow Units i.e. "Shadow_unit_customer". Then create a standard Unit that belongs to this customer for each Loan Item for which you want to track service. If a Loan item requires internal service it can be placed on a standard work order with the "Shadow_unit_customer" selected as the Customer.
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In this way you have the full range of reports and data tracking available for your own in-house Units that are loaned out periodically for service.
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