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# Global settings
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[under construction]
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## Overview
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The global settings [form](ay-start-form-overview.md) is used to control Business settings, general User interface settings and Customer access.
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(Technical settings that control how the AyaNova server operates are separate from business settings and are documented in the [Server operations](ops-intro.md) section of this manual)
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## Authorization Roles
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## Authorization Roles required
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This form is available to User's with the following [roles](ay-biz-admin-roles.md):
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## Business settings
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- Default parts purchase tax - default tax to apply on [purchase orders](inv-purchase-orders.md). Leave empty if you do not want a value to be automatically selected on new records.
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- Default service sales tax - default labor tax to apply for [Labors](acc-service-rates.md) and [Travels](acc-travel-rates.md) on [Work orders](svc-workorders.md), [Quotes](svc-quotes.md) and [Preventive maintenance orders](svc-pms.md). Leave empty if you do not want a value to be automatically selected on new records.
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- Default parts sales tax - default tax to apply for [Parts](inv-parts.md) and [Loaners](svc-loaners.md) on [Work orders](svc-workorders.md), [Quotes](svc-quotes.md) and [Preventive maintenance orders](svc-pms.md). Leave empty if you do not want a value to be automatically selected on new records.
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- Filtering is case sensitive - Default is unchecked / false. When checked / true, AyaNova will treat all [select lists](ay-start-form-select-list.md) and data table filters as case sensitve for matching.
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### Default parts purchase tax
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Default tax to apply on [purchase orders](inv-purchase-orders.md). Leave empty if you do not want a value to be automatically selected on new records.
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### Default service sales tax
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Default labor tax to apply for [Labors](acc-service-rates.md) and [Travels](acc-travel-rates.md) on [Work orders](svc-workorders.md), [Quotes](svc-quotes.md) and [Preventive maintenance orders](svc-pms.md). Leave empty if you do not want a value to be automatically selected on new records.
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### Default parts sales tax
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Default tax to apply for [Parts](inv-parts.md) and [Loaners](svc-loaners.md) on [Work orders](svc-workorders.md), [Quotes](svc-quotes.md) and [Preventive maintenance orders](svc-pms.md). Leave empty if you do not want a value to be automatically selected on new records.
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### Filtering is case sensitive
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Default is unchecked / false. When checked / true, AyaNova will treat all [select lists](ay-start-form-select-list.md) and [data table](ay-start-form-data-tables.md) filters as case sensitve for matching.
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### Use inventory
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If set to TRUE, able to use Purchase Orders, Receipts, view Inventory Status, make Inventory Adjustments, and request order of Parts within service workorders.
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If set to FALSE, only able to enter Parts, and select Parts without affecting inventory. No inventory will be tracked.
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NOTE: Changing Use Inventory to False, entering a quantity of parts in workorders, and changing Use Inventory back to True can result in on-hand amounts becoming out of synch as inventory is not tracked when set to False. If you do this, you may need to make Inventory Adjustment entries to adjust for the inconsistencies of parts entered in workorders where inventory tracking was not in use.
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### Default Work order completion age
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When this value is set it will cause AyaNova to automatically set the Complete by date on new work orders if there is no other higher precedence source of completion age.
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When an event takes place that would affect the Work order Complete by date (such as saving a new Work order or selecting a Contract manually or changing the Customer) the Work order update process (when you click save) at the server will automatically attempt to set the Complete by date by consulting various sources.
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The order for what source is used to set the Complete by date automatically is:
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1. Manually set Complete By date already set takes the highest precedence and will always be used if found pre-set on a new work order when it is saved
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2. If no manual date is found then the Work order's [Contract](svc-contracts.md) will be used if that Contract has a minimum response time set
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3. If there is no Contracted response time then this Global setting value will take effect and if there is no Global default work order completion age set then it will default to leaving the Work order Complete By date empty
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## Company information settings
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## Customer access settings
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This section controls the rights granted to Customer type Users (known as **"Contacts"**) who log into AyaNova using their Customer Contact AyaNova User account for self service options.
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This section controls the rights granted to [Customer type Users](cust-contacts.md) (known as **"Contacts"**) who log into AyaNova using their Customer Contact AyaNova User account for self service options.
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### Controls
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