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@@ -373,15 +373,15 @@ Add a new work order item to the collection and open it's form for editing.
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#### Copy to work order
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When a work order item is selected, this menu option is offered to copy this single work order item and all it's grandchildren to another service work order.
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When a work order item is selected, this menu option is offered to copy this single work order item and all it's grandchildren to another service work order.
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This is used for many reasons including splitting apart a work order that's getting too large, needs to be billed when other work order items are completed but has outstanding work to be moved to a new workorder or to copy duplicate work to another work order to save typing by copying it to a new work order.
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Note that this is a *copy* operation, not a move. To move, copy first, save and confirm then remove from this work order by deleting the work order item.
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Note that this is a _copy_ operation, not a move. To move, copy first, save and confirm then remove from this work order by deleting the work order item.
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#### Mark for deletion
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Flag this work order item and **all** it's grand child collection to be permanently deleted. When clicked the work order item selected will display in the table with a line through it indicating it will deleted on the next save of the work order and an *Undelete* button will appear at the top of this work order items edit form.
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Flag this work order item and **all** it's grand child collection to be permanently deleted. When clicked the work order item selected will display in the table with a line through it indicating it will deleted on the next save of the work order and an _Undelete_ button will appear at the top of this work order items edit form.
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You can also refresh the page to abandon this and any other changes made locally that have not yet been saved at the server.
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@@ -389,7 +389,7 @@ Until the work order is saved it's not actually deleted.
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#### Mark ALL for deletion
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Flag all work order items on this work order and **all** their grand children to be permanently deleted when the work order is saved. When clicked all the work order items on this work order will display in the table with a lines through them indicating they will deleted on the next save of the work order and an *Undelete* button will appear at the top of each work order item's edit forms.
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Flag all work order items on this work order and **all** their grand children to be permanently deleted when the work order is saved. When clicked all the work order items on this work order will display in the table with a lines through them indicating they will deleted on the next save of the work order and an _Undelete_ button will appear at the top of each work order item's edit forms.
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You can also refresh the page to abandon this and any other changes made locally that have not yet been saved at the server.
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@@ -413,7 +413,77 @@ All Work order item Unit edit form fields here are **optional** unless specifica
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Selection of the [Customer Unit](svc-units.md) of equipment being serviced This field is **required**
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#### Warranty information
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Warranty information is provided for both warranty and reference purposes.
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Clicking on the _Search_ button in the warranty information box will trigger a call to the server to return the current warranty status of the Unit selected based on data entered in the [unit's edit form](svc-units.md) and the [Unit model](svc-unit-models.md) edit form depending upon which entity is the source of the warranty information (Unit warranty information overrides Unit model warranty information if entered).
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Also the 3 most recent service work orders this Unit was selected on are listed as links to open them for reference purposes which can be useful if a service technician wants to quickly see the most recent previous work. It's also possible to view all service work orders for this Unit clicking on the _Work orders_ menu item in the Unit edit form.
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#### Notes
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This is a place to enter any notes that are useful here. This field does not display on any of the stock work order or invoice reports and as with most fields on forms in AyaNova it can be [removed](ay-customize.md) if not used.
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#### Work order item Unit Custom fields
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If the form has been [customized](ay-customize.md) and [custom fields](ay-customize.md#custom-fields) enabled for the work order item Unit they will display here.
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#### Work order item Unit Tags
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Optional [tags control](ay-start-form-tags.md) for categorizing and notification [filtering](home-notify-subscriptions.md#tags) work order item Units independantly from the work order overall.
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#### Work order item Unit Wiki
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Optional [wiki control](ay-start-form-wiki.md) specifically for this work order item Unit.
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#### Work order item Unit Attached files
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Optional [attachments control](ay-start-form-attachments.md) to attach files to this work order item Unit.
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### Work order item Unit context menu
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#### New
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Add a new work order item to the collection and open it's form for editing.
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#### Add multiple Units
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The Add multiple Units menu option opens a dialog box where you can search for Units by Tag, by Customer owner or both, select units by checkmarking them and click on Add to add _all_ those Units into separate work order item Unit records at once.
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Typically this feature is used to quickly select a bunch of Units to be serviced at once for a single Customer however this dialog also allows for selecting Units from _any_ customer:
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Normally when you select a single Unit for a work order you are presented with Units that belong only to the Customer selected for the work order, but here in the Multiple Units dialog you can select Units for _any_ Customer if that makes sense for your business even if the work order is not set to that particular Customer at all.
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Some businesss, for example, service equipment they provide that rotates between different Customers and they still want to keep track of which Customer site each piece of equipment is currently located, but want to service multiple Units at different sites all at once on a single work order, this feature allows for that.
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#### Mark for deletion
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Flag the selected row work order item Unit to be permanently deleted. When clicked the work order item Unit selected will display in the table with a line through it indicating it will deleted on the next save of the work order and an _Undelete_ button will appear at the top of this work order item Unit's edit form.
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You can also refresh the page to abandon this and any other changes made locally that have not yet been saved at the server.
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Until the work order is saved it's not actually deleted.
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#### Mark ALL for deletion
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Flag all work order item Units in this work order item only to be permanently deleted when the work order is saved. When clicked all the work order item Units on this work order item will display in the table with lines through them indicating they will deleted on the next save of the work order and an _Undelete_ button will appear at the top of each work order item Unit's edit forms.
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You can also refresh the page to abandon this and any other changes made locally that have not yet been saved at the server.
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Until the work order is saved the items are not actually deleted.
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## TEST TEST TEST
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## OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
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## Anatomy of a workorder
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