case 4735 - manual: travel rate roles, customer service requests by customer contacts
Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
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@@ -17,13 +17,13 @@ Full access
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- Accounting
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- Accounting
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- Business administration
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- Business administration
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- Travel manager
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- Service manager
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Read only access
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Read only access
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- Business administration - restricted
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- Business administration - restricted
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- Travel manager - restricted
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- Service manager - restricted
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- Travel technician
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- Service technician
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- Sales
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- Sales
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## Import / Export
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## Import / Export
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@@ -19,6 +19,8 @@ Read only access
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- Service manager - restricted
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- Service manager - restricted
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- Service technician
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- Service technician
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Customer contacts with the Customer role can create Customer service requests for their own Customer and view them; with the Customer - restricted role they can view them.
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## How to access Customer service requests
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## How to access Customer service requests
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Customer service requests are accessed in the following ways:
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Customer service requests are accessed in the following ways:
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