From 7959ad9cec01d0a94f7f37820b73d4451c6451eb Mon Sep 17 00:00:00 2001 From: John Cardinal Date: Sun, 25 Oct 2026 20:58:27 -0700 Subject: [PATCH] case 4735 - manual: travel rate roles, customer service requests by customer contacts Co-Authored-By: Claude Opus 5.5 --- docs/8.0/ayanova/docs/acc-travel-rates.md | 6 +++--- docs/8.0/ayanova/docs/svc-csr.md | 2 ++ 2 files changed, 5 insertions(+), 3 deletions(-) diff --git a/docs/8.0/ayanova/docs/acc-travel-rates.md b/docs/8.0/ayanova/docs/acc-travel-rates.md index f256fc6a..f2456cf0 100644 --- a/docs/8.0/ayanova/docs/acc-travel-rates.md +++ b/docs/8.0/ayanova/docs/acc-travel-rates.md @@ -17,13 +17,13 @@ Full access - Accounting - Business administration -- Travel manager +- Service manager Read only access - Business administration - restricted -- Travel manager - restricted -- Travel technician +- Service manager - restricted +- Service technician - Sales ## Import / Export diff --git a/docs/8.0/ayanova/docs/svc-csr.md b/docs/8.0/ayanova/docs/svc-csr.md index bb46abd6..45e53bbf 100644 --- a/docs/8.0/ayanova/docs/svc-csr.md +++ b/docs/8.0/ayanova/docs/svc-csr.md @@ -19,6 +19,8 @@ Read only access - Service manager - restricted - Service technician +Customer contacts with the Customer role can create Customer service requests for their own Customer and view them; with the Customer - restricted role they can view them. + ## How to access Customer service requests Customer service requests are accessed in the following ways: