This commit is contained in:
@@ -10,7 +10,7 @@ AyaNova 8 expands upon AyaNova 7 however it is a completely new program and whil
|
||||
|
||||
This help manual is still under construction as we work to complete it and some pages are marked with an Under Construction image.
|
||||
|
||||
The most current version of the manual will be kept up to date on our website at [https://www.ayanova.com/docs/](https://www.ayanova.com/docs/).
|
||||
The most current version of the manual will be kept up to date on our website at [https://www.ayanova.com/docs/](https://www.ayanova.com/docs/).
|
||||
|
||||
For anything new or substantially changed, we have ensured that those areas of the documentation were completed first.
|
||||
|
||||
@@ -18,7 +18,7 @@ Please use this manual as your first resource if you run into any issues or some
|
||||
|
||||
An important part of beta testing is also testing the documentation; if you find anything in the manual that could be improved or is unclear please report that as you would any other issues you might come across.
|
||||
|
||||
Remember that a few hours of trial and error can save you minutes of quickly looking at the related Help
|
||||
"Remember that a few hours of trial and error can save you minutes of looking it up in the manual" 😉
|
||||
|
||||

|
||||
|
||||
@@ -38,7 +38,7 @@ We recommend the following order when beta testing:
|
||||
|
||||
## How to report beta issues
|
||||
|
||||
Let us know any issues, your thoughts and impressions. Contact us via [support@ayanova.com](mailto:support@ayanova.com), we look forward to hearing from you!
|
||||
Let us know about any issues, your thoughts and impressions. Contact us via [support@ayanova.com](mailto:support@ayanova.com), we look forward to hearing from you!
|
||||
|
||||
Please be sure to mention that your message is in relation to the AyaNova 8 Beta test if it might not be clear to avoid confusion.
|
||||
|
||||
@@ -48,7 +48,9 @@ We suggest providing the following information when reporting an issue:
|
||||
- Any screenshots, error messages, etc.
|
||||
- An attached text document containing your [support information](ops-server-information.md#copy-support-information) from your beta AyaNova 8. The support information contains enough information to help our developers diagnose issues quickly and will save time all around.
|
||||
|
||||
Please see the [server information page](ops-server-information.md) for details on how to get this information. We recommend that you gather this data from the **same browser and device** where the issue was encountered to ensure the support information also contains the local browser's error log and other details for a complete set of helpful information.
|
||||
Please see the [server information page](ops-server-information.md) for details on how to get this information.
|
||||
|
||||
We recommend that you gather this data from the **same browser and device** where the issue was encountered to ensure the support information also contains the local browser's error log and other details for a complete set of helpful information.
|
||||
|
||||
## Frequently asked questions
|
||||
|
||||
@@ -83,7 +85,7 @@ For example tag the Customer notification subscription to only go to Customers w
|
||||
|
||||
In this way it's not possible to accidentally send a notification to any customer who is not tagged with the testing tag.
|
||||
|
||||
### What if I need a component of reature that isn't in the Beta version?
|
||||
### What if I need a component or feature that isn't in the Beta version?
|
||||
|
||||
Many of the new features in AyaNova 8 were suggested by our customers.
|
||||
|
||||
@@ -91,7 +93,7 @@ If there is a feature not in AyaNova 8 that you have need for, please let us kno
|
||||
|
||||
It's most helpful if you can describe the challenge or business process pain point you'd like us to solve with the feature and how it would be used.
|
||||
|
||||
We make better solutions when we know the overall big picture of what business problem is needed to be solved and why.
|
||||
We make better solutions when we know the overall "big picture" of what business problem is needed to be solved and why.
|
||||
|
||||
While requesting a feature is not a guarantee or promise that a particular idea will get implemented and added to a future version, it does help us understand what our users would like to see added to the system and how relevant that idea is to our users.
|
||||
|
||||
@@ -99,8 +101,8 @@ We really do appreciate any time and effort from you.
|
||||
|
||||
Thank you!
|
||||
|
||||
### Is there some place I can see if an issue has already been reported
|
||||
### Is there some place I can see if an issue has already been reported?
|
||||
|
||||
Yes!
|
||||
|
||||
All known issues are triaged by our support team then posted on our support forum's BETA TEST page at [https://forum.ayanova.com/t/BETATBD](https://forum.ayanova.com/t/BETATBD)
|
||||
All known issues are triaged by our support team then posted on our support forum's BETA TEST page at [https://forum.ayanova.com/c/ayanova-8-in-development/known-issues-beta-8/78](https://forum.ayanova.com/c/ayanova-8-in-development/known-issues-beta-8/78)
|
||||
|
||||
Reference in New Issue
Block a user