docs/8.0/ayanova/docs/tour-bootstrap-advanced.md

@@ -54,18 +54,22 @@ Notifications relate to every important area of AyaNova leveraging this system c
 
 We _strongly_ recommend you get familiar with this important feature and make full use of it.
 
-## Customize report templates
+### Customer facing features
 
-If you haven't already during evaluation, now is a good time to go through the reports you intend to use in your business and [make any changes](adm-report-templates.md#how-to-modify-report-templates) required if the stock report templates don't meet your needs as they are.
+AyaNova comes with some "Customer facing" features that you may want to implement:
 
-We suggest making a duplicate copy of any stock report templates you want to modify first and then working with the duplicate so that you always have the original for reference.
+#### Customer notifications
 
-If you prefer to have report templates modified or created for you, we may be able to provide that service for a fee, contact AyaNova support for details and a quotation.
+AyaNova has a feature to enable automatic [Customer notifications](customer-notify-subscriptions.md) which enables you to set up automatic templated notifications to be sent out to selected Customers by AyaNova automatically when certain events take place.
 
-================================================================
+This feature is useful when you want some Customer contact automation but aren't ready to enable the full AyaNova Customer login interface:
 
--   Notification system
-    -   User notification
-    -   Customer notification
--   Customer self service
-    -   how to set up and configure
+#### Customer login interface
+
+This is the more comprehensive and poweful Customer self-service feature
+
+You can [optionally enable Customers to login](adm-global-settings.md#customer-access-settings) to a special Customer interface of AyaNova to request service (that can be turned directly into a service work order if the request is approved), view and render their own work order reports and subscribe to customer specific notification events.
+
+These features can save considerable time by automating some steps in the service process and offer a more professional service to Customers by making use of these features if appropriate to your business.
+
+We recommend setting up a "dummy" test Customer in AyaNova and exploring the Customer login interface to get an idea of what the Customer will see and testing out the various features and security settings first.