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John Cardinal
2022-01-28 00:15:20 +00:00
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docs/8.0/ayanova/docs/home-notify-subscriptions.md
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@@ -24,11 +24,11 @@ The list form shows all the notifications you are currently subscribed to. You c
## Notification subscription edit form
Depending on the event type selected you will see different form fields as appropriate to that event.
Not all fields listed below are available for all event types, depending on the event type selected you will see different form fields as appropriate to that event.
### Notification event
This is where you select the type of event you are subscribing to. All event types are listed below.
This is where you select the type of event you are subscribing to. All event types available are listed in the table below.
### Type
@@ -38,7 +38,9 @@ Some events are related to core AyaNova business object operations, for example
For age and time based events, this is where you set a time duration of how far in advance of the event date you want to be notified. For example if you are creating subscription for when a service contract expires and you want to be notified 2 weeks in advance of the expiration date you would select 14 days here. You can select days hours and minutes as appropriate. Remember this controls when you are notified _in advance_ of the actual date of the event whatever that might be.
As you can subscribe to the same event more than once you can use this feature to create an escalating notification system for some events by setting a longer advance notice and having it deliver to a less immediate location, for example In application and then another identical subscription but with a shorter time frame to a more immediately noticeable location such as direct SMS or an alternate address to another user to catch critical events in case they might get missed.
As you can subscribe to the same event more than once you can use this feature to create an escalating notification system for some events by setting a longer advance notice and having it deliver to a less immediate location.
For example In application first and then another identical subscription but with a shorter time frame to a more immediately noticeable location such as direct SMS or an alternate address to another user to catch critical events in case they might get missed.
### Status
@@ -46,31 +48,29 @@ Events tied to Status settings on other objects such as a Workorder status or Qu
### Decimal value
Some events are related to monetary or other numeric amounts or thresholds, for example a workorder total price exceeded or meter count exceeded, this field will be presented in those cases to enter the numeric amount related to the event that you want to be notified.
Some events are related to monetary or other numeric amounts or thresholds, for example a workorder total price exceeded or meter count exceeded, this field will be presented in those cases to enter the numeric amount appropriate for the event notification.
### Report
In the case of an event that can have a report associated with it, you can select a report to be automatically sent with the event (in the case of email delivery) or linked to (in the case of in application delivery).
In the case of an event that can have a report associated with it, you can select a report link to be automatically sent with the event so the report can be opened from the message.
### Delivery method
Currently you can choose between `In application` or SMTP (internet email) delivery.
Currently you can choose between `Deliver in application` or `Deliver to email address` (SMTP internet email) delivery.
In app will deliver to the AyaNova [notifications](home-notifications.md) form and alert via the bell icon at the top of the AyaNova application window.
SMTP / email delivery will send notifications to an SMTP server however this form of delivery can work with many different communications methods including 3rd party communication platforms and SMS / MMS via email gateways (see below).
SMTP / email delivery will send notifications to an SMTP server however this form of delivery is not just for email alone as it can work with many different communications methods including 3rd party communication platforms and SMS / MMS via email gateways (see below).
AyaNova SMTP (email delivery) notification messages are deliberately as short as possible, plain text with simple links where necessary and to the point so they work well with 3rd party services and small devices.
AyaNova SMTP (email delivery) notification messages are intentionally designed to be as short as possible, plain text with simple links where necessary and to the point so they work well with 3rd party services and small devices.
#### SMS / Text delivery
Delivery via SMS / Text message is supported through email delivery as nearly all cellular providers have a special "gateway" address that can be used for email to text deliveries.
Wiki How has an overview: [SMS / MMS gateway](https://www.wikihow.com/Send-a-Text-from-Email)
For example, in the US AT&T customers can use the address ##########@txt.att.net substituting the ### symbols for their cellular phone number.
The web site [https://smsemailgateway.com/](https://smsemailgateway.com/) hosts a public domain list of many global cellular providers and their email gateway account.
Wiki How has an overview: [SMS / MMS gateway](https://www.wikihow.com/Send-a-Text-from-Email) for how this works and the web site [https://smsemailgateway.com/](https://smsemailgateway.com/) hosts a public domain list of many global cellular providers and their email gateway account.
Most providers also list this information on their web sites, look for the terms SMS Email Gateway address or contact them directly to get the address.