docs/8.0/ayanova/docs/ay-start-changes-from-v7.md

@@ -20,6 +20,10 @@ For those that would prefer to keep their AyaNova installation in-house or even
 
 ## User interface changes from v7
 
+![v7](img/ay-start-changes-v7.png)
+
+![v7](img/ay-start-changes-v8.png)
+
 AyaNova 7 had several different user interfaces: the main interface was a Windows desktop application and as optional add-on products we had several different web browser interfaces for varying levels of devices. Each web interface had a limited sub-set of the full features in the Windows application and required separate installation and configuration procedures.
 
 AyaNova 8 has a single web application interface that adapts itself automatically to the device format. Any device on any platform with a modern web browser from a smart phone to a full sized desktop computer can use all features of AyaNova equally. This means you can use AyaNova on an iPhone, Android, Windows desktop, iOS, Linux etc.
@@ -28,6 +32,16 @@ Having one web application interface means there is nothing to install or update
 
 In order to support the front end "client" devices using AyaNova, there is now a back end self contained [AyaNova server](ops-intro.md) that handles all requests and can be hosted on Linux or Windows, either onsite or with a web hosting provider.
 
+### Design changes
+
+AyaNova 8 interface features a familiar layout that has been re-designed to improve usability over AyaNova 7.
+
+-   modern, clean uncluttered interface
+-   simple, sharp scalable SVG icons that look sharp on any device
+-   now _every_ form can be easily [customized](ay-customize.md) to remove unused fields
+-   more working area screen space freed up
+-   simplified work orders, quotes and PM's with more features but only visible when you use them
+
 ## Existing feature changes
 
 One of our main goals with AyaNova 8 was to make AyaNova easier to use and add many new features and improvements based on feedback from our customers.
@@ -146,10 +160,10 @@ For this reason the v7 templates feature is no longer required and has not been
 
 The [work order status](svc-work-order-status.md) feature has been greatly expanded into a set of powerful features that can support process control with:
 
-- tracking of every change of status (who and when visible right inside the work order)
-- restrictions by security role of who can set or unset any status (this allows for controlling the entire service process from creation to final billing or follow up)
-- locking status which when selected freezes a work order (replaces the v7 "Service completed" checkbox)
-- completed type status to indicate a work order is completed which can be used with notification etc (replaces the v7 "Closed" checkbox)
+-   tracking of every change of status (who and when visible right inside the work order)
+-   restrictions by security role of who can set or unset any status (this allows for controlling the entire service process from creation to final billing or follow up)
+-   locking status which when selected freezes a work order (replaces the v7 "Service completed" checkbox)
+-   completed type status to indicate a work order is completed which can be used with notification etc (replaces the v7 "Closed" checkbox)
 
 These new features are optional and not necessary to use if just a simple status indicator is desired and it can be used in much the same way as in v7 if there isn't a need for the extra features.
 
@@ -283,17 +297,17 @@ In v8 we have expanded this feature into a full [Event log](adm-history.md) that
 
 The following objects from v7 have been replaced by tags in v8:
 
-- User certification
-- User skill
-- Client group
-- Dispatch zone
-- Part category
-- Regions
-- Scheduleable user group
-- Unit service type
-- Unit model category
-- Work order category
-- Work order item type
+-   User certification
+-   User skill
+-   Client group
+-   Dispatch zone
+-   Part category
+-   Regions
+-   Scheduleable user group
+-   Unit service type
+-   Unit model category
+-   Work order category
+-   Work order item type
 
 [Migrating from v7](ops-import-v7.md) will automatically create tags for these objects and will then tag the corresponding objects that were set to these category items with the new tags created.
 
@@ -325,10 +339,10 @@ In v8 we have expanded and improved this into it's own separate [Attachments](ay
 
 All v7 "Assigned docs" and wiki embedded file features have been consolidated in v8 into a new [Attachments](ay-start-form-attachments.md) feature:
 
-- in v7 embedded wiki files were stored _inside_ the database, now Attachments are stored in a special AyaNova controlled folder in the file system to avoid bloating the database
-- In v7 Documents were simply links to existing files visible to the workstations / server; file attachments are stored in a special folder managed by the AyaNova server making it easier to backup and restore and ensure all data is consolidated in one folder
-- Rename - can now rename an attached file
-- Notes - there is now a notes field
+-   in v7 embedded wiki files were stored _inside_ the database, now Attachments are stored in a special AyaNova controlled folder in the file system to avoid bloating the database
+-   In v7 Documents were simply links to existing files visible to the workstations / server; file attachments are stored in a special folder managed by the AyaNova server making it easier to backup and restore and ensure all data is consolidated in one folder
+-   Rename - can now rename an attached file
+-   Notes - there is now a notes field
 
 ### Display formats
 

docs/8.0/ayanova/docs/ay-start-login.md

@@ -24,9 +24,9 @@ Click on the eye symbol to the right of the password field to show or hide the p
 
 AyaNova passwords and user names are case sensitive and there are no particular rules regarding passwords but longer passwords that are easier to remember without writing down are far more secure than shorter complicated ones with a mix of symbols that are hard to remember.
 
-Using a mix of characters, numbers and symbols is unnecessary and outdated advice, modern secure passwords are simple text that is easy to remember without having to write it down and as long as can be comfortably entered on your device.
+Using a mix of characters, numbers and symbols is unnecessary and outdated advice; modern security best practices emphasize simple text passwords that are easy to remember without having to write them down and as long as can be comfortably entered on your device.
 
-For example this password `to see a world in a grain of sand` (yes in AyaNova you can use spaces in passwords) is far more secure than this password `xJ#9a$a` due to it's length and far easier to remember.
+For example this password `to see a world in a grain of sand` is easier to remember and many orders of magnitude more secure than this password `xJ#9a$a` due to it's length.
 
 At the bottom of the login form is a link to the AyaNova website displayed as the version and copyright information for the AyaNova app.
 
@@ -44,7 +44,7 @@ When you log in, the AyaNova server issues a time limited authentication token u
 
 Logging in again as the same User automatically invalidates the previous login token issued for that User.
 
-If you are logged in and working and another user logs in with your account, you will be unable to continue working.
+If you are logged in and working and another user logs in with your account or you login again on another device with the same account you will automatically be logged out of the first session.
 
 ## Authentication period
 
@@ -74,7 +74,9 @@ Log out by clicking on the _Log out_ button at the bottom of the [Navigation dra
 
 ## Resetting cached data
 
-If you append the login url on your browser with `?reset` all local cached data will be reset. This should not be necessary but is provided for use when directed by technical support if we suspect local cached data might be corrupted causing an issue.
+If you append the login url on your browser with `?reset` all local cached data will be reset.
+
+This should not be necessary but is provided for use when directed by technical support if we suspect local cached data might be corrupted causing an issue.
 
 ## Logo
 
@@ -82,4 +84,8 @@ The logo displayed on the login page [can be customized](adm-global-settings.md#
 
 ## Could not connect to AyaNova server error
 
-If you see a red [notification error](ay-start-common-controls.md#notification) that the web app could not connect to the AyaNova server this generally means that the AyaNova server is not running the address has changed or it is generally unreachable through the network for technical reasons.
+If you see a red [notification error](ay-start-common-controls.md#notification) that the web app could not connect to the AyaNova server.
+
+This could mean that the AyaNova server is not running if you were able to connect previously, your network or internet connection has been disrupted, the address of the server has been changed or there is some other networking issue preventing access.
+
+Check with another device and or User to see if they can login or your AyaNova system operations department if you suspect the server is down / inaccessible to all users.