case 3979

ayanova/src/components/work-order-items.vue

@@ -245,6 +245,7 @@
           }}<v-icon right large>$ayiTrashRestoreAlt</v-icon></v-btn
         >
         <div ref="topform"></div>
+
         <v-col
           v-if="value.items[activeItemIndex].fromCSRId != null"
           cols="12"

ayanova/src/views/svc-workorder.vue

@@ -155,7 +155,6 @@ export default {
                   customFields: "{}",
                   tags: [],
                   workOrderId: null,
-                  fromCSRId: null,
                   techNotes: null,
                   workOrderItemStatusId: null,
                   workOrderItemPriorityId: null,
@@ -835,7 +834,10 @@ export default {
         wi.concurrency = 0;
         wi.uid = Date.now();
         wi.isDirty = true;
-        wi.fromCSRId = null;
+        if (!wi.keepCSR) {
+          //workaround so when sent from CSR it doesn't erase it
+          wi.fromCSRId = null;
+        }
         if (wi.partRequests) {
           wi.partRequests.splice(0);
         }
@@ -1990,12 +1992,12 @@ async function clickHandler(menuItem) {
           id: m.vm.obj.fromPMId
         });
         break;
-      case "csr":
-        window.$gz.eventBus.$emit("openobject", {
-          type: window.$gz.type.CustomerServiceRequest,
-          id: m.vm.obj.fromCSRId
-        });
-        break;
+      // case "csr":
+      //   window.$gz.eventBus.$emit("openobject", {
+      //     type: window.$gz.type.CustomerServiceRequest,
+      //     id: m.vm.obj.fromCSRId
+      //   });
+      //   break;
       default:
         window.$gz.eventBus.$emit(
           "notify-warning",
@@ -2175,18 +2177,18 @@ function generateMenu(vm) {
     });
     hasFromInsertDivider = true;
   }
-  if (
-    vm.obj.fromCSRId != null &&
-    window.$gz.role.canOpen(window.$gz.type.CustomerServiceRequest)
-  ) {
-    menuOptions.menuItems.push({
-      title: "CustomerServiceRequest",
-      icon: "$ayiConciergeBell",
-      key: FORM_KEY + ":csr",
-      vm: vm
-    });
-    hasFromInsertDivider = true;
-  }
+  // if (
+  //   vm.obj.fromCSRId != null &&
+  //   window.$gz.role.canOpen(window.$gz.type.CustomerServiceRequest)
+  // ) {
+  //   menuOptions.menuItems.push({
+  //     title: "CustomerServiceRequest",
+  //     icon: "$ayiConciergeBell",
+  //     key: FORM_KEY + ":csr",
+  //     vm: vm
+  //   });
+  //   hasFromInsertDivider = true;
+  // }
 
   if (hasFromInsertDivider) {
     menuOptions.menuItems.push({ divider: true, inset: false });