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@@ -45,42 +45,57 @@ seeder wo need new fields and generate data to show off and test kpi widgets and
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# WIDGET ISSUES
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https://www.ayanova.com/AyaNova7webHelp/index.html?dashboard.htm
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- Widgets to make for beta in order of priority
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**MUST HAVE***
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LINE/BAR Number of work orders created per day over time (from case 1882) with criteria
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BAR % wo closed within close by date by time period / tags
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LINE/BAR Count of work orders created per day over time (from case 1882)
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criteria:
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timespan and INTERVAL
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tags wo
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BAR % wo completed status vs not completed by completed date within interval
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query is
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all wo not completed that should be by now within the interval vs all that were completed within the interval, count up each, count up the total and present as a pct for that interval
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count of wo with complete by in the interval and not closed / count of wo with complete by within the interval and closed
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criteria:
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timespan, interval
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tags wo
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BAR-VERT Billable hours leader board case 3696: https://www.openfaas.com/blog/serverless-single-page-app/?utm_source=DigitalOcean_Newsletter
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criteria:
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timespan, interval
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tags wo
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LIST overdue workorders (booked on, in the past, not a closed status) for current scheduleable user
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criteria:
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tags wo, woitem
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LIST overdue workorders list not user centric available to service manager roles
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BAR? Count of wo within each status by time period / tags
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criteria:
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tags wo, woitem
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BAR Count of wo within each status by time period / tags
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shows all status types that are in the data returned only, not *all* status though I think it does that automatically
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future: click on status bar it opens a filtered list of all wo by that status
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* LIST Unassigned work orders list for service manager
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"Not assigned provides links to service workorders that have not yet been assigned to any schedulable resources."
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wo that is not a closed status, has no techs assigned to it in woitemscheduledusers (null or not extant)
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oldest to newest in list, maybe just a limited number like most recent 50 or something
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more button opens grid query for it if possible
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* LIST CSR's with OPEN status only in reverse chronological order for service manager
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* BAR/LINE Billed hours for all users available to service manager roles
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dupe of personal one but can select user or all users
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criteria:
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specific user or all users
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timespan and interval
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tags wo, woitem, USER tags also
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LIST work orders by status (case 1974)
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criteria:
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wo status
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timespan
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tags wo, woitem
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**NICE TO HAVE**
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Billed hours for all users available to service manager roles (line and bar chart, maybe just bar for this one)
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filter scheduser by tag or it defaults to show all users with graphs and auto colors??
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so multiple data sets here
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not leaderboard which is summary of entire period (hmm...or is it?)
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Unassigned work orders list for service manager (what does this mean exactly, wo with no sched user selected or with sched user without tech selected??)
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see v7 to replicate, I think this is a extant one from v7
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probably any wo that doesn't have a sched user assigned yet
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Could also mean any wo with no status set yet, as this would indicate they have not been processed yet
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a super widget would allow select specific status or no status at all
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CSR's with OPEN status only in reverse chronological order for service manager
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(these are not triaged yet)
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DASHBOARD:CR - open wo list by selectable status case 1974
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avg time or time breakdown by % of overdueness of workorders
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i.e. 10% of overdue were x days overdue etc
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avg time in each status by time period / tags
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@@ -90,6 +105,23 @@ seeder wo need new fields and generate data to show off and test kpi widgets and
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I'm trying to wrap my head around this one metric and how to calculate / present it.
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The goal is to show what percentage of work orders are being completed within their complete by date.
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So I think this is a percentage each of two numbers the total number of work orders not completed by the complete by date vs the total that were completed by complete by date as percentages of total work orders.
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That part makes sense, but then how to factor in doing this over time?
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I'm thinking people want to see how the shop is doing over time, not just look to see today at this moment what those percentages are as the whole point is to get better at it or justify spending more money on techs or something.
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So maybe they pick a time range and get two percentages, but then they need to keep picking time ranges to see what it was for *that* range.
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More usefully they should pick a time range and an interval so last year by month maybe and then see how in each month they did percentage wise?
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But how to query for that?
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Do I look for wo's that were supposed to be completed in that month regardless of when they
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So anything that should have been closed within that interval but is still not closed is included, doesn't matter if in the prior interval it was unclosed
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