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www.ayanova.com/r/privacy.htm
2022-07-25 00:17:19 +00:00

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<h1>Privacy policy</h1>
<small class="text-muted">Effective May 22 2018</small>
</p>
<p>
Ground Zero Tech-Works Inc. (that's us!) provides AyaNova
software and AyaNova support.
</p>
<p>
You can visit our AyaNova website and our AyaNova Help
documentation without identifying yourself or revealing any
personal information.
</p>
<p>
This privacy policy explains how we use any personal information
we collect about you when you use this website or contact us.
</p>
<h3>
<a name="whatinfo">What information do we collect about you?</a>
</h3>
<p>
Information about you (such as your email address, name, company
information) is provided to us when you email us directly or
email us via our online form, or register on our AyaNova Support
Forum.
</p>
<p>
When you place an order for our AyaNova products and services
with ShareIT (our payment processing provider), information you
provided in your order (your company name, company contact
information, contact name) is sent to us once payment is
confirmed by ShareIT (we do NOT have access to your payment
information).
</p>
<p></p>
<p>
Also refer to 18. Processing of Personal Data outlined in
<a href="license.htm" target="_blank"
>our EULA (End User License Agreement)</a
>, which is also displayed for acceptance before installing any
latest AyaNova product.
</p>
<h3>
<a name="howuse">How will we use the information about you?</a>
</h3>
<p>
We will use this information to provide the services requested,
to provide your subscription licenses, to maintain case and bug
issues reported by you, and to send you relevant AyaNova
information.
</p>
<p>
Ground Zero Tech-Works Inc. will not share your information for
marketing purposes with companies outside Ground Zero Tech-Works
Inc.
</p>
<p>
In the event that your AyaNova is hosted with a third party and support is requested by
you or your hosting company, your hosting company may provide us
with your contact information and company information so that we
may provide support.
</p>
<p>
In processing your order, ShareIT (our payment processing
partner) sends us your details so that we may process your
company subscription license(s) and email your subsequent Key to
you.
</p>
<h3>
<a name="access">Access to your information and correction</a>
</h3>
<p>
If you would like a copy of some or all of your personal
information, please contact us.
</p>
<p>
You may ask us to correct or remove information you believe is
inaccurate.
</p>
<p>
To protect your privacy and security, we will also take
reasonable steps to verify your identity before granting access
to sensitive information that may include requesting your
ShareIT order information (subscription order number(s),
subscription(s) purchased, date of purchase(s), registered email
address, registered company name, registered company address).
</p>
<h3><a name="cookies">Cookies</a></h3>
<p>
Cookies are text files placed on your computer to collect
standard internet log information and visitor behaviour
information. This information is used to track visitor use of
the website and to compile statistical reports on website
activity.
</p>
<p>
Cookies are used when you click on Add to Cart for any AyaNova
subscription product.
</p>
<p>
When you click on Add to Cart, a cookie is placed on your device
and you are redirected to ShareIT's website cart with that
selected AyaNova subscription now showing in your cart. These
"cookies" maintain the subscription products you have added to
your shopping cart so that you can purchase multiple
subscription products in one order.
</p>
<p>
For further information visit www.aboutcookies.org or
www.allaboutcookies.org.
</p>
<p>
You can set your browser not to accept cookies and the above
websites will tell you how to remove cookies from your browser.
Note that if you do not accept the cookies, your cart will only
display the last selected AyaNova subscription product, not
multiple products.
</p>
<h3><a name="otherw">Other websites</a></h3>
<p>
Our website contains links to other websites that may be of
convenience to you. This privacy policy only applies to this
website so when you link through to other websites you should
read their own privacy policies.
</p>
<h3><a name="changes">Changes to our privacy policy</a></h3>
<p>
We keep our privacy policy under regular review and we will
place any updates on this web page.
</p>
<h3><a name="contact">How to contact us</a></h3>
<p>
If you have any questions about our privacy policy or
information we hold about you, please
<a href="https://contact.ayanova.com/contact" target="_blank"
>contact us</a
>
by email via support@ayanova.com or via our online form
</p>
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