From 8569ad4a8c9df0ebbd94e23ee2f5d4672371f13a Mon Sep 17 00:00:00 2001 From: John Cardinal Date: Tue, 28 Mar 2023 16:13:38 +0000 Subject: [PATCH] --- index.htm | 2217 +++++++++++++++++++++-------------------------------- 1 file changed, 881 insertions(+), 1336 deletions(-) diff --git a/index.htm b/index.htm index 7442af3..9728c09 100644 --- a/index.htm +++ b/index.htm @@ -1,1354 +1,899 @@ - - - - AyaNova service management software - - - - + + + + AyaNova service management software + + - - - -
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+ AyaNova software is the ideal solution for managing your service business. +

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+ Whether you're a small business owner or a large enterprise, AyaNova is designed to streamline + your workflow, improve customer satisfaction, and increase profitability. With features such as + work order management, scheduling, inventory tracking, and customer management, AyaNova can help + you stay organized and efficient. Our software is customizable and easy to use, making it the + perfect choice for businesses in a wide range of industries. Plus, with our responsive customer + support team, you can rest assured that you'll always have the help you need when you need it. + Try AyaNova today and see the difference it can make for your business. +

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+ Quickly find out if AyaNova is a good match for your + business in the shortest time possible by taking our + guided tour: + "Evalution to production use" + now. +

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+ AyaNova service management software is + affordable full of time + saving features and features a modern, easy to use, + responsive + interface. +

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+ We can + host AyaNova for you + or you can + install AyaNova + on Windows or Linux and run it in-house. +
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+ + Service scheduling + +
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+

Scheduling

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Visually schedule service and repairs.

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+ Featuring a + Personal schedule form + for each User's own items and a + Service manager's + schedule view for dispatching all scheduleable + employees from one location. +

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+ Multiple time range + views, drag/drop to + create or + modify + events, + filter + sheduleable employees into groups by + User Tag, + exclude + non working days, customize how data displays and + much more. +

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+ + Work order + +
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Work orders

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+ AyaNova has a feature rich, fully + customizable, + Work order form used to schedule and + track billable + items and services provided to your + Customers. +

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+ Work orders are integrated into the AyaNova + Contract and + Notification + systems. +

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+ From simple single labor incident repairs to more + complex multi-activity, multiple service technician + tickets for ongoing projects our work order is + designed to + flexibly adapt + to your needs seemlessly. +

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+ There are 10 different item types in a Work order + but don't worry; they only appear when you add them + keeping every service ticket as simple as possible. +

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  • + Units + - select and track Customer equipment repairs + even + meter + readings. +
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  • + Scheduled users + - schedule service technicians for future + service +
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  • + Tasks + - check list of tasks to be performed +
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  • + Parts + - parts used in service +
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  • + Part requests + - out of stock parts required to complete + service +
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  • + Labor + - labor provided during service +
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  • + Travel + - travel required to provide service +
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  • + Expenses + - assorted expenses required to provide service +
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  • + Loan units + - equipment loaned or rented to a Customer +
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  • + Outside services + - 3rd party service i.e. contractor, service + depot or RMA / Warranty +
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+ Use any of the stock AyaNova work order reports + (with your own + business logo) as is or modify them or + create your own with the + built in + report editor. +

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+ + Quote +
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Quotes

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+ Quote + directly from AyaNova and with one click you can + convert + it into a + Work order (or + even a + Preventive Maintenance + order) ready for service. +

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+ Quotes share all the features of a Work order with + special fields + related to the quotation process itself. +

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+ + PM +
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+ Preventive maintenance +

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+ Recurring revenue and great customer service go hand + in hand with AyaNova's + Preventive maintenance + feature. +

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+ Create a single Preventive Maintenance order, choose + the repeat interval and let AyaNova automatically + generate the service workorders on schedule. +

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+ PM's have their own unique + Notification + events that tie into the AyaNova + Notification + system alerting whoever needs to know about upcoming + end dates for time limited PM schedules, potential + shortages of + Part + inventory required for upcoming service and more. +

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+ + Contracts + +
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Contracts

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+ Contracts + in AyaNova are used to automatically enforce special + Part pricing, service and travel rates and / or + response time + commitments on service work orders. +

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+ A Contract will be automatically set on new work + orders if a + Customer, + Head Office + or + Unit + has a default Contract set. Users can also directly + select or change a Contract in the Work order. +

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+ + CSR +
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+ Customer service requests +

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+ AyaNova has a Customer portal enabling your + customers to optionally log in and make service + requests directly which are displayed to the service + manager as + Customer service requests + and can be + accepted + directly into new service work orders. +

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+ Customers can also be optionally + given + access + to view and report their own work orders. +

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+ Often your Customers may be part of a chain or group + of multiple separate customers controlled by a + single entity. AyaNova fully supports this scenario + with the + Head office + feature which not only enables grouping Customers by + Head Office but also in the Customer login portal + which enables a single Head office login account to + request and view service for multiple customers that + share their Head Office. +

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+ Note that a Customer Contact type User is separate + from the Customers and can only log in to AyaNova if + you specifically allow them to. +

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+ + Units +
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+ Customer Units +

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+ Your service company likely needs to track *all* + service in detail, not just to a particular Customer + but often in great detail right down to individual + items or equipment owned by that Customer. +

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+ AyaNova fully supports this with the + Customer Units + feature. +

+ Units can be + +
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+ Manage your inventory +

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+ AyaNova has a powerful multi-warehouse + inventory + system + with many time saving features. +

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+ + Inventory1 + +
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Inventory

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+ The + inventory + system + in AyaNova is tied to the + Parts + feature. +

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  • + inventory is optional and can be + turned off + if you don't require it (you can still use + Parts) +
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  • + inventory is always live and reliably controlled + in a + block + chain +
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  • + track Parts and inventory in multiple + warehouses +
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  • + view and adjust inventory in the + Inventory table + form +
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  • + set and control + Stocking levels +
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  • + track Part + Serial numbers +
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  • + create collections of multiple parts in + Part assemblies + for use on + Work orders +
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  • + order Parts via + Purchase orders +
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  • + handle out of stock work order parts required + via + Part requests +
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  • + import Parts and inventory from any source via + text files +
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  • + import inventory from QuickBooks desktop edition + using the included + QBI + utility +
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+

Dashboard

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+ AyaNova has a fully customizable + dashboard + with a + variety + of widgets available to each + Role +

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+ Dashboard widgets are used to bring together in one + place, summarized information from many areas of + AyaNova. +

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+ + biz metrics images \ +
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+ Business metrics +

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+ Keep a pulse on the health of your business in real + time with a variety of chart dashboard widgets + showing business metrics essential to the success of + any service or repair organization such as + Percentage + of work orders completed on time, + + Billable hours + summaries, + + Counts of + work orders + by + Status + and more. +

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+ Metrics widgets are available to management level + Roles + and are fully + Customizable + to show only what you need in the time period and + interval that is most useful to you. +

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+ + service lists + +
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+ Service lists +

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+ Don't miss a thing with dashboard widgets to ensure + the smooth flow of service with list widgets for + Open + Customer service requests, + Work orders not + scheduled + Overdue Work orders + and more. +

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+ Service related list widgets come in manager + versions showing all items and personal versions for + individual service technicians. +

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+ + personal widgets +
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+ Personal widgets +

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+ Several widgets are available for personal items + within the current time frame such as a User's + Reminders, + Reviews + Scheduled Work orders + and more. +

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+ These are current time and day windows into the full + personal + schedule form. +

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Notifications

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+ + Notifications + +
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+ Notification system +

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+ AyaNova has a + User notification system + that enables AyaNova Users to be automatically + notified + within + the AyaNova application or by email or sms text + message when any one of + dozens + of events + are triggered in AyaNova. +

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+ AyaNova also has another entirely separate + Customer notification + system + enabling your Customers to receive notifications + about events relevant to Customers. +

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Customizable

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+ + Customize +
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+ Customize forms +

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+ All forms in AyaNova including the work order form + are + customizable. You can + remove + fields not required, make fields + required + to have a value entered and add up to 16 + custom fields. All user + interface text can be + changed +

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+ + customize 2 +
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+ Customize reports +

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+ All AyaNova reports can be edited and new ones + created using the powerful + built in report editor. +

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+ + customize 2 +
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+ Customize text and translations +

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+ Change any text + displayed in the user interface to suit your + business, industry or language. +

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+ Accounting integration +

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+ + QuickBooks desktop integration +
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+ Integrates with QuickBooks desktop edition +

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+ AyaNova + integrates + with QuickBooks desktop edition. +

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+ Other accounting software integrations are in the + works. + Let us know + if there is a particular accounting integration you + would like to see - it may already be on the way. +

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+ Get more information in the + AyaNova manual, + see our affordable pricing, + look at + hosting options + or you can download and + install AyaNova on Windows or Linux + and try it now. +

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