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2022-07-25 20:54:29 +00:00
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@@ -26,6 +26,16 @@ QuickBooks needs to be running with the company file opened before starting QBI.
QuickBooks needs to be running with the company file opened before starting QBI.
### Can't change work order status error when invoicing
You may receive an error when invoicing that mentions not being able to change the Work order status.
The User using QBI **must** have full rights to change and set **every** work order status as per the [QBI installation instructions](install-qbi.md#ayanova-work-order-status-requirements).
Since the Accounting role is required to use QBI, it's simplest to make sure that the Accounting role is included in **every** [work order status](https://www.ayanova.com/docs/svc-work-order-status/) that has restrictions on who can set or remove that status.
Note that this error does not prevent invoicing but it means that the Work order will not be set to the desired [Post invoice status](install-preferences.md#post-billing-work-order-status).
## Other issues
### The invoice amounts differ from AyaNova

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@@ -9,7 +9,7 @@ site_name: AyaNova QBI user manual
site_url: 'https://ayanova.com/qbi/docs'
site_dir: './output'
strict: true
copyright: Copyright © 2022 Ground Zero Tech-Works Inc. REV-2022-07-18
copyright: Copyright © 2022 Ground Zero Tech-Works Inc. REV-2022-07-25
extra:
generator: false
# Extensions