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raven/docs/8.0/ayanova/docs/svc-work-order-status.md
2022-01-08 16:18:49 +00:00

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svc-work-order-status Placeholder

[UNDER CONSTRUCTION] #b4beta todo: locking - locks workorder from edit (other than status for roles that are in status can remove) todo: completed - used for notification processing todo: select roles - who can select this status todo: remove roles - who can remove

todo: a section on why select and remove are there, how they can be used in conjunction with notification to enforce process control etc

todo: A thorough section on PROCESS CONTROL with suggestions of commonly controlled aspects and hwo status satisifies them, e.g.: Flow from intake to completion of final paper work "New to be assessed and booked" - service manager / scheduler asses and assign to tech for repair "Scheduled" - set to a tech to do the work "Service completed" or "Awaiting parts" or "Awaiting customer approval" or whatever common scenarios "Accounting step" - service complete, up to accounting to take, print and invoice customer etc they then set it to "Final / completed / closed" etc.