767 B
767 B
SVC-LOANERS
Shadow units
If you need to track service on Loan items, a loan item can have a "Shadow Unit" attributed to it. Any Unit can be a shadow unit of a loan item. The recommended course of action is to create a Customer specfically for all Shadow Units i.e. "Shadow_unit_customer". Then create a standard Unit that belongs to this customer for each Loan Item for which you want to track service. If a Loan item requires internal service it can be placed on a standard work order with the "Shadow_unit_customer" selected as the Customer.
In this way you have the full range of reports and data tracking available for your own in-house Units that are loaned out periodically for service.