415 lines
22 KiB
C#
415 lines
22 KiB
C#
using System;
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using System.Linq;
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using System.Collections.Generic;
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using System.Threading.Tasks;
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using Microsoft.EntityFrameworkCore;
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using Microsoft.Extensions.Logging;
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using AyaNova.Models;
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using AyaNova.Util;
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using Newtonsoft.Json.Linq;
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using System.Text.RegularExpressions;
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namespace AyaNova.Biz
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{
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/// <summary>
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/// Notification processor
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/// turn notifyEvent records into inappnotification records for in app viewing and / or deliver smtp notifications seperately
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///
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/// </summary>
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internal static class CoreJobCustomerNotify
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{
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private static bool NotifyIsRunning = false;
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private static ILogger log = AyaNova.Util.ApplicationLogging.CreateLogger("CoreJobCustomerNotify");
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private static DateTime lastRun = DateTime.MinValue;
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#if (DEBUG)
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private static TimeSpan RUN_EVERY_INTERVAL = new TimeSpan(0, 0, 21);//no more frequently than once every 20 seconds
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#else
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private static TimeSpan RUN_EVERY_INTERVAL = new TimeSpan(0, 1, 1);//no more frequently than once every 1 minute
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#endif
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////////////////////////////////////////////////////////////////////////////////////////////////
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// DoSweep
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//
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public static async Task DoWorkAsync()
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{
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log.LogTrace("Checking if CustomerNotify should run");
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if (NotifyIsRunning)
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{
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log.LogTrace("CustomerNotify is running already exiting this cycle");
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return;
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}
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//This will get triggered roughly every minute, but we don't want to deliver that frequently
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if (DateTime.UtcNow - lastRun < RUN_EVERY_INTERVAL)
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{
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log.LogTrace($"CustomerNotify ran less than {RUN_EVERY_INTERVAL} ago, exiting this cycle");
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return;
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}
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try
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{
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NotifyIsRunning = true;
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log.LogDebug("CustomerNotify set to RUNNING state and starting now");
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using (AyContext ct = AyaNova.Util.ServiceProviderProvider.DBContext)
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{
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var customerevents = await ct.CustomerNotifyEvent.AsNoTracking().ToListAsync();
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log.LogDebug($"Found {customerevents.Count} CustomerNotifyEvents to examine for potential delivery");
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//iterate and deliver
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foreach (var customernotifyevent in customerevents)
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{
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//no notifications for inactive users, just delete it as if it was delivered
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var CustInfo = await ct.Customer.AsNoTracking().Where(x => x.Id == customernotifyevent.CustomerId).Select(x => new { x.Name, x.Active, x.Tags, x.EmailAddress }).FirstOrDefaultAsync();
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if (!CustInfo.Active)
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{
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log.LogDebug($"Inactive Customer {CustInfo.Name}, removing notify rather than delivering it: {customernotifyevent}");
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ct.CustomerNotifyEvent.Remove(customernotifyevent);
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await ct.SaveChangesAsync();
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continue;
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}
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if (string.IsNullOrWhiteSpace(CustInfo.EmailAddress))
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{
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log.LogDebug($"Customer {CustInfo.Name} has no email address, removing notify rather than delivering it: {customernotifyevent}");
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ct.CustomerNotifyEvent.Remove(customernotifyevent);
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await ct.SaveChangesAsync();
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continue;
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}
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//Get subscription for delivery
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var Subscription = await ct.CustomerNotifySubscription.AsNoTracking().FirstOrDefaultAsync(x => x.Id == customernotifyevent.CustomerNotifySubscriptionId);
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//NOTE: There is no need to separate out future delivery and immediate delivery because
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// All events have an event date, it's either immediate upon creation or it's future
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// but not all events have an age value including ones with future event dates,
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// and the default agevalue and advancenotice are both zero regardless so the block below works for either future or immediate deliveries
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var deliverAfter = customernotifyevent.EventDate + Subscription.AgeValue - Subscription.AdvanceNotice;
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if (deliverAfter < DateTime.UtcNow)
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{
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//Do the delivery, it's kosher
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await DeliverCustomerNotificationSMTP(customernotifyevent, Subscription, CustInfo.EmailAddress, ct);
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}
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}
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}
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}
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catch (Exception ex)
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{
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log.LogError(ex, $"Error processing customer notification event");
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}
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finally
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{
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log.LogDebug("CustomerNotify is done setting to not running state and tagging lastRun timestamp");
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lastRun = DateTime.UtcNow;
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NotifyIsRunning = false;
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}
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}
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//===
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private static async Task DeliverCustomerNotificationSMTP(CustomerNotifyEvent ne, CustomerNotifySubscription subscription, string deliveryAddress, AyContext ct)
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{
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var DeliveryLogItem = new CustomerNotifyDeliveryLog()
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{
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Processed = DateTime.UtcNow,
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ObjectId = ne.ObjectId,
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CustomerNotifySubscriptionId = ne.CustomerNotifySubscriptionId,
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Fail = false
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};
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try
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{
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log.LogDebug($"DeliverCustomerNotificationSMTP delivering notify event: {ne}");
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if (string.IsNullOrWhiteSpace(deliveryAddress))
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{
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DeliveryLogItem.Fail = true;
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DeliveryLogItem.Error = $"No email address provided for smtp delivery; event: {ne}";
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}
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else
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{
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if (!ServerGlobalOpsSettingsCache.Notify.SmtpDeliveryActive)
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{
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await NotifyEventHelper.AddOpsProblemEvent($"Email notifications are set to OFF at server, unable to send Customer email notification for this event:{ne}");
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log.LogInformation($"** WARNING: SMTP notification is currently set to Active=False; unable to deliver Customer email notification, [CustomerId={ne.CustomerId}, Customer Notify subscription={ne.CustomerNotifySubscriptionId}]. Change this setting or remove all Customer notifications if this is permanent **");
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DeliveryLogItem.Fail = true;
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DeliveryLogItem.Error = $"Email notifications are set to OFF at server, unable to send Customer email notification for this event: {ne}";
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}
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else
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{
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//BUILD SUBJECT AND BODY FROM TOKENS IF REQUIRED
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var Subject = subscription.Subject;
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var Body = subscription.Template;
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if (Subject.Contains("{{") || Body.Contains("{{"))
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{
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//fetch the object with viz fields for easy templatization
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switch (ne.AyaType)
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{
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case AyaType.Quote:
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{
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var qt = await ct.Quote.AsNoTracking().FirstOrDefaultAsync(z => z.Id == ne.ObjectId);
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if (qt == null)
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{
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//maybe deleted, this can't proceed
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throw new ApplicationException($"Unable to make delivery for customer notify event as Quote {ne.Name} was not found during delivery, deleted?");
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}
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var CustomerName = await ct.Customer.AsNoTracking().Where(x => x.Id == qt.CustomerId).Select(x => x.Name).FirstOrDefaultAsync();
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Subject = SetQuoteTokens(Subject, qt, CustomerName);
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Body = SetQuoteTokens(Body, qt, CustomerName);
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}
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break;
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case AyaType.WorkOrder:
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{
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var wo = await ct.WorkOrder.AsNoTracking().FirstOrDefaultAsync(z => z.Id == ne.ObjectId);
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if (wo == null)
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{
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//maybe deleted, this can't proceed
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throw new ApplicationException($"Unable to make delivery for customer notify event as WorkOrder {ne.Name} was not found during delivery, deleted?");
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}
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var CustomerName = await ct.Customer.AsNoTracking().Where(x => x.Id == wo.CustomerId).Select(x => x.Name).FirstOrDefaultAsync();
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var StatusName = await ct.WorkOrderStatus.AsNoTracking().Where(x => x.Id == wo.LastStatusId).Select(x => x.Name).FirstOrDefaultAsync();
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Subject = SetWorkOrderTokens(Subject, wo, CustomerName, StatusName);
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Body = SetWorkOrderTokens(Body, wo, CustomerName, StatusName);
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}
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break;
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case AyaType.CustomerServiceRequest:
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{
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var csr = await ct.CustomerServiceRequest.AsNoTracking().FirstOrDefaultAsync(z => z.Id == ne.ObjectId);
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if (csr == null)
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{
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//maybe deleted, this can't proceed
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throw new ApplicationException($"Unable to make delivery for customer notify event as CustomerServiceRequest {ne.Name} was not found during delivery, deleted?");
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}
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var CustomerName = await ct.Customer.AsNoTracking().Where(x => x.Id == csr.CustomerId).Select(x => x.Name).FirstOrDefaultAsync();
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var UserName = await ct.User.AsNoTracking().Where(x => x.Id == csr.RequestedByUserId).Select(x => x.Name).FirstOrDefaultAsync();
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Subject = SetCSRTokens(Subject, csr, CustomerName, UserName);
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Body = SetCSRTokens(Body, csr, CustomerName, UserName);
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}
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break;
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}
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}
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IMailer m = AyaNova.Util.ServiceProviderProvider.Mailer;
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//generate report if applicable
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bool isReportableEvent = false;
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switch (ne.EventType)
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{
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case NotifyEventType.QuoteStatusChange:
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case NotifyEventType.WorkorderCompleted:
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case NotifyEventType.WorkorderStatusChange:
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isReportableEvent = true;
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break;
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}
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if (isReportableEvent && subscription.LinkReportId != null)
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{
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long subTranslationId = (long)subscription.TranslationId;
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ReportBiz biz = new ReportBiz(ct, 1, subTranslationId, AuthorizationRoles.BizAdmin);
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//example with workorder report
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//{"AType":34,"selectedRowIds":[355],"ReportId":9,"ClientMeta":{"UserName":"AyaNova SuperUser","Authorization":"Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJleHAiOiIxNjQ2NzgyNTc4IiwiaXNzIjoiYXlhbm92YS5jb20iLCJpZCI6IjEifQ.ad7Acq54JCRGitDWKDJFFnqKkidbdaKaFmj-RA_RG5E","DownloadToken":"NdoU8ca3LG4L39Tj2oi3UReeeM7FLevTgbgopTPhGbA","TimeZoneName":"America/Los_Angeles","LanguageName":"en-US","Hour12":true,"CurrencyName":"USD","DefaultLocale":"en","PDFDate":"3/3/22","PDFTime":"3:38 PM"}}
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var reportRequest = new DataListReportRequest();
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reportRequest.AType = ne.AyaType;
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reportRequest.ReportId = (long)subscription.LinkReportId;
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reportRequest.SelectedRowIds = new long[] { ne.ObjectId };
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var jwt = Api.Controllers.AuthController.GenRpt(subTranslationId);
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//this could be adjusted by culture if we allow user to set a culture but that's getting a bit into the weeds, likely the server default is fine
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var pdfDate = new DateTime().ToShortDateString();
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var pdfTime = new DateTime().ToShortTimeString();
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var h12 = subscription.Hour12 ? "true" : "false";
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reportRequest.ClientMeta = JToken.Parse($"{{'UserName':'-','Authorization':'Bearer {jwt}','TimeZoneName':'{subscription.TimeZoneOverride}','LanguageName':'{subscription.LanguageOverride}','Hour12':{h12},'CurrencyName':'{subscription.CurrencyName}','DefaultLocale':'en','PDFDate':'{pdfDate}','PDFTime':'{pdfTime}'}}");
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//get port number
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var match = System.Text.RegularExpressions.Regex.Match(ServerBootConfig.AYANOVA_USE_URLS, "[0-9]+");
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var API_URL = $"http://127.0.0.1:{match.Value}/api/{AyaNovaVersion.CurrentApiVersion}/";
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var jobid = await biz.RequestRenderReport(reportRequest, DateTime.UtcNow.AddMinutes(ServerBootConfig.AYANOVA_REPORT_RENDERING_TIMEOUT), API_URL, "CUSTOMER NOTIFICATION - NO USER");
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if (jobid == null)
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{
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throw new ApplicationException($"Report render job id is null failed to start");
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}
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else
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{
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bool done = false;
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DateTime bailAfter = DateTime.Now.AddMinutes(ServerBootConfig.AYANOVA_REPORT_RENDERING_TIMEOUT);
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while (!done && DateTime.Now < bailAfter)
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{
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var status = await JobsBiz.GetJobStatusAsync((Guid)jobid);
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switch (status)
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{
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case JobStatus.Completed:
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{
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done = true;
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//get job logs and parse file name from it
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JobOperationsBiz jobopsbiz = new JobOperationsBiz(ct, 1, AuthorizationRoles.BizAdmin);
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List<JobOperationsLogInfoItem> log = await jobopsbiz.GetJobLogListAsync((Guid)jobid);
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var lastLog = log[log.Count - 1];
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var lastLogJ = JObject.Parse(lastLog.StatusText);
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var path = (string)lastLogJ["reportfilename"];
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var FilePath = FileUtil.GetFullPathForTemporaryFile(path);
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var FileName = FileUtil.StringToSafeFileName(await TranslationBiz.GetTranslationStaticAsync(ne.AyaType.ToString(), subTranslationId, ct) + $"-{ne.Name}.pdf").ToLowerInvariant();
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await m.SendEmailAsync(deliveryAddress, Subject, Body, ServerGlobalOpsSettingsCache.Notify, FilePath, FileName);
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break;
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}
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case JobStatus.Failed:
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case JobStatus.Absent:
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throw new ApplicationException($"REPORT RENDER JOB {jobid} started but failed");
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}
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}
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if (!done)
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throw new TimeoutException("JOB FAILED DUE TO REPORT RENDER TIMEOUT");
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}
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}
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else
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await m.SendEmailAsync(deliveryAddress, Subject, Body, ServerGlobalOpsSettingsCache.Notify);
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}
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}
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}
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catch (Exception ex)
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{
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await NotifyEventHelper.AddOpsProblemEvent("SMTP Customer Notification failed", ex);
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DeliveryLogItem.Fail = true;
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DeliveryLogItem.Error = $"SMTP Notification failed to deliver for this Customer notify event: {ne}, message: {ex.Message}";
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log.LogDebug(ex, $"DeliverSMTP Failure delivering Customer notify event: {ne}");
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}
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finally
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{
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//remove event no matter what
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ct.CustomerNotifyEvent.Remove(ne);
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//add delivery log item
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await ct.CustomerNotifyDeliveryLog.AddAsync(DeliveryLogItem);
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await ct.SaveChangesAsync();
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}
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}
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private static string SetQuoteTokens(string TheField, Quote qt, string CustomerName)
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{
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MatchCollection matches = Regex.Matches(TheField, @"\{{(.|\n)*?\}}", RegexOptions.IgnorePatternWhitespace | RegexOptions.Compiled);
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//{{.*?}}
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foreach (Match KeyMatch in matches)
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{
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switch (KeyMatch.Value)
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{
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case "{{Customer}}":
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TheField = TheField.Replace(KeyMatch.Value, CustomerName);
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break;
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case "{{QuoteIntroduction}}":
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TheField = TheField.Replace(KeyMatch.Value, qt.Introduction);
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break;
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case "{{WorkOrderCustomerContactName}}":
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TheField = TheField.Replace(KeyMatch.Value, qt.CustomerContactName);
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break;
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case "{{WorkOrderCustomerReferenceNumber}}":
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TheField = TheField.Replace(KeyMatch.Value, qt.CustomerReferenceNumber);
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break;
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case "{{WorkOrderSummary}}":
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TheField = TheField.Replace(KeyMatch.Value, qt.Notes);
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break;
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case "{{QuoteSerialNumber}}":
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TheField = TheField.Replace(KeyMatch.Value, qt.Serial.ToString());
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break;
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}
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}
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return TheField;
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}
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private static string SetWorkOrderTokens(string TheField, WorkOrder wo, string CustomerName, string statusName)
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{
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MatchCollection matches = Regex.Matches(TheField, @"\{{(.|\n)*?\}}", RegexOptions.IgnorePatternWhitespace | RegexOptions.Compiled);
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//{{.*?}}
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foreach (Match KeyMatch in matches)
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{
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switch (KeyMatch.Value)
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{
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case "{{Customer}}":
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TheField = TheField.Replace(KeyMatch.Value, CustomerName);
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break;
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case "{{WorkOrderStatus}}":
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TheField = TheField.Replace(KeyMatch.Value, statusName);
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break;
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case "{{WorkOrderCustomerContactName}}":
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TheField = TheField.Replace(KeyMatch.Value, wo.CustomerContactName);
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break;
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case "{{WorkOrderCustomerReferenceNumber}}":
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TheField = TheField.Replace(KeyMatch.Value, wo.CustomerReferenceNumber);
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break;
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case "{{WorkOrderSummary}}":
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TheField = TheField.Replace(KeyMatch.Value, wo.Notes);
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break;
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case "{{WorkOrderSerialNumber}}":
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TheField = TheField.Replace(KeyMatch.Value, wo.Serial.ToString());
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break;
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}
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}
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return TheField;
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}
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private static string SetCSRTokens(string TheField, CustomerServiceRequest csr, string CustomerName, string requestedBy)
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{
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MatchCollection matches = Regex.Matches(TheField, @"\{{(.|\n)*?\}}", RegexOptions.IgnorePatternWhitespace | RegexOptions.Compiled);
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//{{.*?}}
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foreach (Match KeyMatch in matches)
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{
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switch (KeyMatch.Value)
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{
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case "{{Customer}}":
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TheField = TheField.Replace(KeyMatch.Value, CustomerName);
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break;
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case "{{CustomerServiceRequestRequestedBy}}":
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TheField = TheField.Replace(KeyMatch.Value, requestedBy);
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break;
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case "{{CustomerServiceRequestCustomerReferenceNumber}}":
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TheField = TheField.Replace(KeyMatch.Value, csr.CustomerReferenceNumber);
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break;
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case "{{CustomerServiceRequestTitle}}":
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TheField = TheField.Replace(KeyMatch.Value, csr.Name);
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break;
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}
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}
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return TheField;
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}
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//===
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/////////////////////////////////////////////////////////////////////
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}//eoc
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}//eons
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