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raven/docs/8.0/ayanova/docs/svc-loaners.md
2021-12-14 01:28:00 +00:00

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SVC-LOANERS Placeholder

[UNDER CONSTRUCTION]

Shadow units

If you need to track service on Loan items, a loan item can have a "Shadow Unit" attributed to it. Any Unit can be a shadow unit of a loan item. The recommended course of action is to create a Customer specfically for all Shadow Units i.e. "Shadow_unit_customer". Then create a standard Unit that belongs to this customer for each Loan Item for which you want to track service. If a Loan item requires internal service it can be placed on a standard work order with the "Shadow_unit_customer" selected as the Customer.

In this way you have the full range of reports and data tracking available for your own in-house Units that are loaned out periodically for service.