diff --git a/server/AyaNova/biz/BizObjectExistsInDatabase.cs b/server/AyaNova/biz/BizObjectExistsInDatabase.cs
index cf0ac82f..1f0f6aaa 100644
--- a/server/AyaNova/biz/BizObjectExistsInDatabase.cs
+++ b/server/AyaNova/biz/BizObjectExistsInDatabase.cs
@@ -116,6 +116,8 @@ namespace AyaNova.Biz
                     return await ct.TaxCode.AnyAsync(z => z.Id == id);
                 case AyaType.ServiceBank:
                     return await ct.ServiceBank.AnyAsync(z => z.Id == id);
+                case AyaType.CustomerServiceRequest:
+                    return await ct.CustomerServiceRequest.AnyAsync(z => z.Id == id);
                 default:
                     throw new System.NotSupportedException($"AyaNova.Biz.BizObjectExistsInDatabase::ExistsAsync type {objectType.ToString()} is not supported");
             }
diff --git a/server/AyaNova/biz/BizObjectFactory.cs b/server/AyaNova/biz/BizObjectFactory.cs
index d5be9c6b..020f7272 100644
--- a/server/AyaNova/biz/BizObjectFactory.cs
+++ b/server/AyaNova/biz/BizObjectFactory.cs
@@ -100,6 +100,8 @@ namespace AyaNova.Biz
                     return new TaxCodeBiz(ct, userId, ServerBootConfig.AYANOVA_DEFAULT_TRANSLATION_ID, roles);
                 case AyaType.ServiceBank:
                     return new ServiceBankBiz(ct, userId, ServerBootConfig.AYANOVA_DEFAULT_TRANSLATION_ID, roles);
+                case AyaType.CustomerServiceRequest:
+                    return new CustomerServiceRequestBiz(ct, userId, ServerBootConfig.AYANOVA_DEFAULT_TRANSLATION_ID, roles);
 
 
 
diff --git a/server/AyaNova/biz/CustomerServiceRequestPriority.cs b/server/AyaNova/biz/CustomerServiceRequestPriority.cs
new file mode 100644
index 00000000..4ced7d9f
--- /dev/null
+++ b/server/AyaNova/biz/CustomerServiceRequestPriority.cs
@@ -0,0 +1,19 @@
+namespace AyaNova.Biz
+{
+
+    public enum CustomerServiceRequestPriority : int
+    {
+        /// <summary>
+        /// Not urgent, service at time of choosing of service company
+        /// </summary>
+        NotUrgent = 0,
+        /// <summary>
+        /// Not an emergency but quite urgent, service as soon as possible
+        /// </summary>
+        ASAP = 1,
+        /// <summary>
+        /// Issue is an emergency, client expects service company to make it their first priority
+        /// </summary>
+        Emergency = 2
+    }
+}//eons 
\ No newline at end of file
diff --git a/server/AyaNova/biz/CustomerServiceRequestStatus.cs b/server/AyaNova/biz/CustomerServiceRequestStatus.cs
new file mode 100644
index 00000000..a7bab286
--- /dev/null
+++ b/server/AyaNova/biz/CustomerServiceRequestStatus.cs
@@ -0,0 +1,22 @@
+namespace AyaNova.Biz
+{
+
+    public enum CustomerServiceRequestStatus : int
+    {
+        /// <summary>
+        /// No status set
+        /// (editable)
+        /// </summary>
+        Open = 0,
+        /// <summary>
+        /// Accepted for service
+        /// (Not editable / locked and closed)
+        /// </summary>
+        Accepted = 1,
+        /// <summary>
+        /// Declined for service
+        /// (editable)
+        /// </summary>
+        Declined = 2
+    }
+}//eons 
\ No newline at end of file
diff --git a/server/AyaNova/models/CustomerServiceRequest.cs b/server/AyaNova/models/CustomerServiceRequest.cs
new file mode 100644
index 00000000..dbf7ffe7
--- /dev/null
+++ b/server/AyaNova/models/CustomerServiceRequest.cs
@@ -0,0 +1,61 @@
+using System;
+using System.Collections.Generic;
+using AyaNova.Biz;
+using System.ComponentModel.DataAnnotations;
+using System.ComponentModel.DataAnnotations.Schema;
+using Newtonsoft.Json;
+
+namespace AyaNova.Models
+{
+    //NOTE: Any non required field (nullable in DB) sb nullable here, i.e. decimal? not decimal, 
+    //otherwise the server will call it an invalid record if the field isn't sent from client
+
+    public class CustomerServiceRequest : ICoreBizObjectModel
+    {
+        public long Id { get; set; }
+        public uint Concurrency { get; set; }
+
+        [Required]
+        public string Name { get; set; }
+        public bool Active { get; set; }
+        public string Notes { get; set; }
+        public string Wiki { get; set; }
+        public string CustomFields { get; set; }
+        public List<string> Tags { get; set; }
+
+        public DateTime? DateRequested { get; set; }
+        [Required]
+        public long? CustomerId { get; set; }
+        public long? UnitId { get; set; }
+        public long? WorkorderItemId { get; set; }
+
+
+        public CustomerServiceRequest()
+        {
+            Tags = new List<string>();
+            DateRequested = DateTime.UtcNow;
+        }
+
+        [NotMapped, JsonIgnore]
+        public AyaType AyaType { get => AyaType.CustomerServiceRequest; }
+
+    }//eoc
+
+}//eons
+/*
+	CREATE TABLE [dbo].[ACLIENTSERVICEREQUEST](
+	[AID] [uniqueidentifier] NOT NULL,
+	[ACREATED] [datetime] NULL,
+	[AMODIFIED] [datetime] NULL,
+	[ACREATOR] [uniqueidentifier] NULL,
+	[AMODIFIER] [uniqueidentifier] NULL,
+	[ATITLE] [nvarchar](255) NOT NULL,
+	[ADETAILS] [ntext] NULL,
+	[ACLIENTID] [uniqueidentifier] NULL,
+	[AUNITID] [uniqueidentifier] NULL,
+	[AWORKORDERITEMID] [uniqueidentifier] NULL,
+	[ASTATUS] [smallint] NOT NULL,
+	[APRIORITY] [smallint] NOT NULL,
+	[ACLIENTREF] [nvarchar](255) NOT NULL,
+	[AREQUESTEDBY] [nvarchar](255) NULL,
+*/
\ No newline at end of file