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@@ -1,20 +1,14 @@
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# now
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todo: case 4200 Morrow dashboard issue
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generate MEGA level data 100k workorders with many overdue
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then try out dashboard, it likely is missing some kind of limiter or timeout maximum
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or query is just inefficient
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todo: subscription service agreement needs link to acceptable use policy or limits or something or insert them directly into the document maybe?
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and then find them from other online services, I made a note that someonen had a really good and restrictively written one so find that and consider that
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if it's too restrictive it might not be legally enforceable.
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todo: subscription only CLIENT, ops-backup force it to one copy of backup only, don't allow multiple, maybe a server change as well
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todo: case 4193 In job log add cancel button for running jobs or someway of doing it from there
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should be able to see active jobs at a glance, how long running, who started if applicable and cancel
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todo: rockfish new product codes not available for building a email address csv by product code
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look into that as need it for perpetual, maybe an even better way to do it would be to add a new link that just says
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build email list of all active v8 perpetual license holders
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todo: blog post about release of v8 should list all the specific (name them) add-on's that are replaced by v8 as there are a few not listed like quick notify,
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todo: document how subswcription servers will work, follow the plan of discourse
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have a small number maybe one of shared servers in set regions, e.g. USWEST, USEAST, CANEAST(TORONTO), EU(germany) and whatever is close to singapore
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@@ -191,7 +185,6 @@ todo: on ops server info page show main disk usage of db, attachments free memor
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todo: license agreement changes for perpetual, since maint is no longer included or maybe just add 30 day bit and bit about optional maintenance agreement and keep in one place
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todo: License agreement changes for SAAS customers, this is huge and I hadn't thought of it before, wording is very different in this case, fuck, need to wing it I guess
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https://flgpartners.com/saas-pivots-transitions-perpetual-to-subscription-saas-models/
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@@ -199,29 +192,10 @@ todo: License agreement changes for SAAS customers, this is huge and I hadn't th
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Needs a disclaimer about the right to refuse service if becomes too high usage i.e. subject to usage limitations to cover our ass and check with D.O. how to clamp that from going into expensive territory for us?
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We also need to mention we will size their servers to adequate work load or whatever meaning we will put them on the smallest cost server that will sustain their needs.
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todo: SAAS gaming, once have idea of plans and add-ons, need to test it out on servers and see what's what and how it would work in practice
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i.e. storage on block storage, backup practical things etc
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todo: if SAAS needs to do some things differently:
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if it helps, consider a different build flag since SAAS is like an internal build for us
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SERVER - Count total active users AND SEPARATELY total active Customer login users towards license not techs only
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SERVER - different signature for license keys
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ROCKFISH - different signature when SAAS key
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ROCKFISH - Option with quantity for customer contact active users as a license feature
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ROCKFISH - anything that's a potential optional add-on for SAAS sb a license feature
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SERVER - some routes not enabled around licensing, operations etc
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CLIENT - some info not displayed or routes not available if SAAS key
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SERVER - alternatives for initial license agreement before first use?
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CLIENT - alt license agreement when SAAS
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CLIENT - hits OUR copy of documentation if SAAS?? (not sure if this is necessary or desireable but something to consider)
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DOCS - alternative txt when SAAS about how licensing works
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DOCS - doesn't need a version selector ultimately as always latest version
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BACKUPS - do we backup, do they who is ultimately responsible for the preservation of the data?
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what does D.O. say about this?
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Can it just be an on top of charge or should we just bundle it into the charge and accept it's necessary?
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SERVER - much smaller attachments max size, right now it's set to huge as possible but we need to cap that shit hardcore
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SERVER - Ability to set a maximum attachment size
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SERVER - hide any info about the droplet technical stuff like ram and ops stuff, we don't want them to have an idea how much memory they can have, or do we?
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@@ -232,29 +206,15 @@ todo: if SAAS needs to do some things differently:
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SERVER - how to cap bandwidth, storage, whatever we get billed extra for from d.o.
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YES Needs to cap and not allow attachments and warn when getting low on disk space, we're probably ok with db size and can just eat it, who will even get near the capacity for that, it's the attachments that are the bugger
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CLIENT - NEEDs to report that a new version was installed to the user with link to changes when we publish a new version so they can be made aware
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EMAIL - research how to send emails with a reliable provider i.e. sendgrid or alike and what the costs and add-on price for that would be.
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SERVER / CLIENT - BACKUP we can't have them frigging around with it and fucking it up, if we're in charge we need to set the routine and locations etc, if they are in charge need to ensure it's not making too many backups somehow
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BACKUP screen should show capacity available in destination backup location
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todo: each droplet for SAAS would need it's own ssh key and password to avoid eggs in one basket security scenario
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also would need to securely store the passwords somewhere really really fucking secure like offline in a special keypass only accessible from certain hardware maybe with a digital key or something I dont' know
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Look into security keepass with utmostness and not shared online anywhere so sneakernet only
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todo: Can I make a trial license longer than 5 days for people?
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I think I can but confirm that shit
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Changed 45 day trial to 5 day trial but offer that they can email if they are going perpetual and need a special requested more period of time.
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If they need more time they can sign up for a month's use of the SAAS model
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is this in rockfish??
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also they can just request a new trial over and over if in eval mode if they erase the db each time
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also if I can override a trial period for an eval in the rockfish UI that would be great (TO BE ADDED WITH CODE CHANGE)
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todo: test out automatic backups using digitalocean's built in system with their pricing and how that would work with our backup system for the db etc
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- NEW WEBSITE flesh out the framework and post as an alternate v8index.htm intrey portal so can fully make it without affecting v7
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###### DISCOURSE SITE IS NICE AND CLEAN MAYBE A TEMPLATE FOR US:
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@@ -277,12 +237,11 @@ todo: test out automatic backups using digitalocean's built in system with their
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i.e. https://www.linkedin.com/pulse/basic-differences-between-saas-subscription-perpetual-frederic-hanika
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"What other reasons would a customer have to use SaaS or ask for a subscription instead of a perpetual license? Well, a very often-observed point is frustration with internal IT that has very long delivery cycles and are usually themselves very restricted by internal budgets and, hence, cannot deliver new functionality short term. Another large point in favor of a subscription contract from the customer perspective often is to avoid lengthy capital expenditure approval processes. Subscriptions can be and hence usually are priced to fit into the budgets of departments, which means the decisions can be made there and don’t need to be funneled into complicated corporate approval processes.
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How does this impact the software vendor on the other side? A shift in buying power from central buyers to more departmental buyers, the need for more business and solution oriented sales approaches and usually much shorter sales cycles."
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Look at competitors how they list features and what is first etc, here's some:
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https://www.housecallpro.com/pricing/
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https://getjobber.com/pricing/
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https://aifieldmanagement.com/plans-pricing/ (for what it's worth, veyr confusing site)
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This wording is nice and to the point: "What is Field Service Management? Field Service Management by GPS Insight is a work order management software that helps businesses create work orders, monitor employee locations, handle customers, track leads, and more from within a centralized platform. Staff members can utilize the built-in calendar to schedule daily, weekly, or monthly jobs based on service location and employee availability."
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This wording is nice and to the point: "What is Field Service Management? Field Service Management by GPS Insight is a work order management software that helps businesses create work orders,
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monitor employee locations, handle customers, track leads, and more from within a centralized platform. Staff members can utilize the built-in calendar to schedule daily, weekly, or monthly jobs
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based on service location and employee availability."
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-
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I'm seeing a lot of maps in the images on the sites, maps, calendar views etc, usually a single image that scales well in each blurb section so I think I need to rethink it
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@@ -297,6 +256,7 @@ todo: TRIAL subscription server speeding up initial deployment.
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todo: check again, can I use a wildcard cert with multiple servers or just for one server (ip address)
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even with one it might be helpful for the test server if I consolidate to one.
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IF ON ONE SERVER OR MINIMAL NUMBER THEN THIS IS IRRELEVANT
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@@ -365,11 +325,6 @@ Overview:
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YES SOONEST - Pricing policy and plan
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New website at the ready
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including live eval as planned below
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todo: QBOI deprecation
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BUT...this is probably going to be needed for future again so keep on back burner
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YES: EVERYONE OF OUR COMPETITORS THAT HAS ANY QB HAS QBONLINE it's the desktop that is rarer
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