From b3f36de12c65a16b21ebc686c7d7d6128b585b33 Mon Sep 17 00:00:00 2001 From: John Cardinal Date: Fri, 12 Nov 2021 20:17:50 +0000 Subject: [PATCH] --- docs/8.0/ayanova/docs/adm-global-settings.md | 5 +++-- 1 file changed, 3 insertions(+), 2 deletions(-) diff --git a/docs/8.0/ayanova/docs/adm-global-settings.md b/docs/8.0/ayanova/docs/adm-global-settings.md index ba32394c..b75452f9 100644 --- a/docs/8.0/ayanova/docs/adm-global-settings.md +++ b/docs/8.0/ayanova/docs/adm-global-settings.md @@ -23,9 +23,10 @@ These settings control access to features in AyaNova for Customer Contact users * Default work order report - sets which Work order report is available to Customers through AyaNova. If not set they are not able to print their own work order reports * Customer Service Request message to Customer - sets message displayed to the Customer in their Customer Service Request form. This optional display is available to provide specific instructions to Customers when they fill out Customer service requests. It is displayed as plain text at the top of the CSR form -* Customer Service Requests - Customer service requests: viewing a list of CSR's, creating new CSR's and viewing existing CSR's -* WorkOrders - Customer Work orders: view a list, open (special limited Customer version of Workorder form without pricing or restricted information) and optionaly print work orders +* Customer Service Requests - Customer service requests: viewing a data table of CSR's, creating new CSR's and viewing existing CSR's +* WorkOrders - Customer Work orders: view a data table of their work orders, and optionaly print work orders * Work order header Wiki - View the Wiki section of the Work order Header (no other Wiki parts of Work Order) if they are able to view their own work orders +* Work order header Attachments - Grants access for the customer to be able to download *any* of the attachments for that work order set on it's header only * User settings - Contact User account settings where users can set their personal account settings such as notification email address, login name and password, locale settings etc * Notification "Service reminder" - ability to subscribe to the "Service Reminder" notification for their own work orders * Notification "CSR Accepted" - ability to subscribe to their Customer Service Request being accepted for service