diff --git a/server/AyaNova/Controllers/GlobalBizSettingsController.cs b/server/AyaNova/Controllers/GlobalBizSettingsController.cs
index 6c976f89..8702a128 100644
--- a/server/AyaNova/Controllers/GlobalBizSettingsController.cs
+++ b/server/AyaNova/Controllers/GlobalBizSettingsController.cs
@@ -122,6 +122,7 @@ namespace AyaNova.Api.Controllers
                 SignatureTitle = AyaNova.Util.ServerGlobalBizSettings.Cache.SignatureTitle,
                 SignatureHeader = AyaNova.Util.ServerGlobalBizSettings.Cache.SignatureHeader,
                 SignatureFooter = AyaNova.Util.ServerGlobalBizSettings.Cache.SignatureFooter,
+                CSRInfoText = AyaNova.Util.ServerGlobalBizSettings.Cache.CustomerServiceRequestInfoText,
 
 
                 //used to drive UI in case of unlicensed or attention required
diff --git a/server/AyaNova/models/GlobalBizSettings.cs b/server/AyaNova/models/GlobalBizSettings.cs
index ffa185a6..a90610ab 100644
--- a/server/AyaNova/models/GlobalBizSettings.cs
+++ b/server/AyaNova/models/GlobalBizSettings.cs
@@ -46,7 +46,7 @@ namespace AyaNova.Models
 
         //CUSTOMER ACCESS FEATURES AND SETTINGS     
         public long? CustomerDefaultWorkOrderReportId { get; set; }
-        public string CustomerServiceRequestInfoHTML { get; set; }
+        public string CustomerServiceRequestInfoText { get; set; }
 
         public bool CustomerAllowCSR { get; set; }
         public List<string> CustomerAllowCSRInTags { get; set; } = new List<string>();
diff --git a/server/AyaNova/resource/de.json b/server/AyaNova/resource/de.json
index 7e2b92ec..e085d69c 100644
--- a/server/AyaNova/resource/de.json
+++ b/server/AyaNova/resource/de.json
@@ -2248,7 +2248,7 @@
   "BusinessSettings":"Geschäftseinstellungen",
   "CustomerAccessSettings": "Kundenzugriffseinstellungen",
   "CustomerAccessWorkOrderWiki":"Arbeitsauftragskopf anzeigen WIKI",
-  "CSRInfoHTML":"Kundenservice-Anfrageinfo HTML",
+  "CSRInfoText":"Nachricht an den Kunden",
   "CustomerAccessWorkOrderReport":"Kundenversion Arbeitsauftragsbericht",
   "NoFeaturesAvailable":"Für Ihr Konto sind keine Funktionen aktiviert",
   "CustomerSignature":"Unterschrift des Kunden",
diff --git a/server/AyaNova/resource/en.json b/server/AyaNova/resource/en.json
index 245c4e72..2ae585a8 100644
--- a/server/AyaNova/resource/en.json
+++ b/server/AyaNova/resource/en.json
@@ -2248,7 +2248,7 @@
   "BusinessSettings": "Business",
   "CustomerAccessSettings": "Customer access",
   "CustomerAccessWorkOrderWiki": "View work order header WIKI",
-  "CSRInfoHTML": "CSR info HTML",
+  "CSRInfoText": "Message to Customer",
   "CustomerAccessWorkOrderReport": "Customer work order report",
   "NoFeaturesAvailable": "No features are enabled for your account",
   "CustomerSignature": "Customer signature",
diff --git a/server/AyaNova/resource/es.json b/server/AyaNova/resource/es.json
index 76b593a4..1bde2a97 100644
--- a/server/AyaNova/resource/es.json
+++ b/server/AyaNova/resource/es.json
@@ -2248,7 +2248,7 @@
   "BusinessSettings":"Configuración empresarial",
   "CustomerAccessSettings": "Configuración de acceso de clientes",
   "CustomerAccessWorkOrderWiki":"Ver el encabezado de la orden de trabajo WIKI",
-  "CSRInfoHTML":"Información HTML de solicitud de servicio al cliente",
+  "CSRInfoText":"Mensaje al cliente",
   "CustomerAccessWorkOrderReport":"Informe de orden de trabajo del cliente",
   "NoFeaturesAvailable":"No hay funciones habilitadas para su cuenta",
   "CustomerSignature":"Firma del cliente",
diff --git a/server/AyaNova/resource/fr.json b/server/AyaNova/resource/fr.json
index 44b51303..78dadd2a 100644
--- a/server/AyaNova/resource/fr.json
+++ b/server/AyaNova/resource/fr.json
@@ -2248,7 +2248,7 @@
   "BusinessSettings":"Paramètres commerciaux",
   "CustomerAccessSettings": "Paramètres d'accès client",
   "CustomerAccessWorkOrderWiki":"Voir l'en-tête de l'ordre de travail WIKI",
-  "CSRInfoHTML":"Informations sur la demande de service client HTML",
+  "CSRInfoText":"Message au client",
   "CustomerAccessWorkOrderReport":"Rapport de bon de travail client",
   "NoFeaturesAvailable":"Aucune fonctionnalité n'est activée pour votre compte",
   "CustomerSignature":"Signature du client",
diff --git a/server/AyaNova/util/AySchema.cs b/server/AyaNova/util/AySchema.cs
index 47bc2e28..3ddfc433 100644
--- a/server/AyaNova/util/AySchema.cs
+++ b/server/AyaNova/util/AySchema.cs
@@ -261,7 +261,7 @@ namespace AyaNova.Util
                                      + "signatureheader TEXT, "
                                      + "signaturefooter TEXT, "
 
-                                     + "customerservicerequestinfohtml TEXT, "
+                                     + "customerservicerequestinfotext TEXT, "
                                      + "customerallowcsr BOOL DEFAULT FALSE, customerallowcsrintags VARCHAR(255) ARRAY, customerallowcsrouttags VARCHAR(255) ARRAY, "
                                      + "customerallowviewwo BOOL DEFAULT FALSE, customerallowviewwointags VARCHAR(255) ARRAY, customerallowviewwoouttags VARCHAR(255) ARRAY, "
                                      + "customerallowwowiki BOOL DEFAULT FALSE, customerallowwowikiintags VARCHAR(255) ARRAY, customerallowwowikiouttags VARCHAR(255) ARRAY, "