From 97d82947540964a946260a35bd182afc09fe5dc5 Mon Sep 17 00:00:00 2001 From: John Cardinal Date: Mon, 4 Apr 2022 22:35:32 +0000 Subject: [PATCH] --- .../ayanova/docs/ops-customer-notify-log.md | 60 ++++++++++++++++++- 1 file changed, 58 insertions(+), 2 deletions(-) diff --git a/docs/8.0/ayanova/docs/ops-customer-notify-log.md b/docs/8.0/ayanova/docs/ops-customer-notify-log.md index 8b982ee1..43e95677 100644 --- a/docs/8.0/ayanova/docs/ops-customer-notify-log.md +++ b/docs/8.0/ayanova/docs/ops-customer-notify-log.md @@ -1,3 +1,59 @@ -# OPS-CUSTOMER-NOTIFY-LOG +# Customer notification log -![THIS PAGE UNDER CONSTRUCTION](img/underconstruction.svg) +This form is used to view and troubleshoot [Customer notification subscription](customer-notify-subscriptions.md) deliveries. + +When an email notification is sent to a Customer it will be logged here. + +## Authorization Roles required + +This form is available to User's with the following [roles](ay-biz-admin-roles.md): + +Full access + +- System operations + +Read only access + +- Business administration +- Business administration - restricted +- System operations - restricted + +## How to access Customer notification log + +The Customer notification log form is accessed in the following ways: + +- From the `Server operations` navigation pane `Customer notification log` item to open this form + +## Customer notification log data table + +The Customer notification log [data table](ay-start-form-data-tables.md) is a log of the last 90 days of customer notification email deliveries both failed and successful and access to common data table [menu options](ay-start-form-data-tables.md#common-menu-options). + +### 90 days + +AyaNova automatically deletes Customer notification log entries older than 90 days. + +### Customer notification log data table columns + +#### Customer notify subscription + +Link to the Customer notification subscription that triggered this delivery. + +#### Processed + +Date and time that this delivery was processed by AyaNova. + +#### Notification event + +A description of the particular [Customer notification subscription](customer-notify-subscriptions.md) event type triggering this notification. + +#### Customer tags + +The [Customer tags](customer-notify-subscriptions.md#customer-tags) set for the subscription that triggered this delivery. + +#### Failed + +A true/false value indicating the success of the delivery. Useful to filter this data table by only failed deliveries when troubleshooting. + +#### Errors + +The errors encountered making this notification delivery. They might be email related or AyaNova system related depending on the issue but in most cases will indicate some kind of problem with the email message being sent to this particular Customer.