diff --git a/docs/8.0/ayanova/docs/svc-workorders.md b/docs/8.0/ayanova/docs/svc-workorders.md
index a362b0fa..0f89794c 100644
--- a/docs/8.0/ayanova/docs/svc-workorders.md
+++ b/docs/8.0/ayanova/docs/svc-workorders.md
@@ -148,9 +148,9 @@ For example, if there is a single Unit there is no need to take up space showing
 
 This pattern is used for all the collections below the header so that the simplest possible interface is shown at all times.
 
-### What if I don't need Loaners or Tasks or Expenses or...?
+#### What if I don't need Loaners or Tasks or Expenses or ...?
 
-The grand child sections of a work order are **optional** and won't be displayed until one of that type of object is added from the [Work order Items context menu](#work-order-item-context-menu) so there is generally no need to completely remove a section however you might not want it to even be offered as an option in the Work order item's Add context menu section to avoid any confusion or prevent Users from accidentally using that feature.
+The grand child sections of a work order are **optional**, designed to work around the User as needed but get out of the way if not needed, so they won't be displayed until one of that type of object is added from the [Work order Items context menu](#work-order-item-context-menu) so there is generally no need to completely remove a section however you might not want it to even be *offered* as an option in the Work order item's Add context menu section to avoid any confusion or prevent Users from accidentally using that feature.
 
 Unwanted sections can be completely removed as an option by [customizing](ay-customize.md) the work order form and un-checking the _Visible_ checkbox for those grand child collections:
 
@@ -675,13 +675,24 @@ Manually force the price to a certain value. This override supersedes any other
 
 Contract adjusted pricing is not part of the Manual Price Override feature; only values entered by a user manually in this field will be present.
 
+#### Serial numbers
+
+This optional field is used to record the serial numbers of the parts used. Serial numbers should be entered separated by spaces or commas. The server will break them into individual serial numbers and automatically match and remove them from the available [serial number collection](inv-part-serials.md) for the part selected.
+
+Spaces or commas are not supported _inside_ a single serial number as they are considered the separator character _between_ different serial numbers entered.
+
+If this work order item part record is later deleted and the work order saved, OR the serial number collection changed and the work order saved, the server will automatically fix up the serial number collection for that part by re-adding back or adjusting as required.
+
+Serial numbers entered here do not **have** to match the existing serial number collection, serial numbers are not controlled like inventory levels are.
+
+
+
 ## Extras info that may or may not be added later
 
 ## OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
 
 000000000000000000000000000000000000000000000000000000000000
 
-
 -
 
 ## Misc features of note to document in own sections