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John Cardinal
2021-07-13 23:03:58 +00:00
parent fd2b19e73b
commit 625b4e4544
2 changed files with 56 additions and 24 deletions
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docs/8.0/ayanova/docs/svc-workorders.md
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@@ -31,10 +31,15 @@ docs / sections required
* Sub contractors / Technician - Restricted users and Work Orders
If a User is set to User type of Sub contractor or if they are a Service type user and are assigned the "Technician - Restricted" role then special limitations apply to them when using the work order form:
If a User is set to User type of Sub contractor or if they are a Service type user and are assigned the "Technician - Restricted" role then special limitations apply to them when using the work order form and related features:
* Service -> Work order list menu area
* These restricted Esers are not shown the option of viewing the full work order list. They will access their work orders via their Home -> Schedule form.
* Work order / work order item can not be created or deleted
* Work order *Item* restrictions
* Theser Users will only be able to access the Work order Items for which they are Scheduled in the work order editing form. In other words if you do not want a Sub contractor or tech - restricted user to see parts of a work order do not add them to the Scheduled users collection on those work order items
* These restricted Users will only be able to access the Work order Items for which they are Scheduled in the work order editing form. In other words if you do not want a Sub contractor or tech - restricted user to see parts of a work order do not add them to the Scheduled users collection on those work order items
* Reporting convenience field: IsCompleteRecord field is included with the report header data to indicate if any items were removed due to restricted user