docs/8.0/ayanova/docs/svc-workorders.md

@@ -1447,9 +1447,49 @@ Until the work order is saved the items are not actually deleted.
 
 ### Menu options
 
-In addition to the [common edit form menu options](ay-start-edit-forms.md#common-edit-form-menu-options) the Work order edit form also has these options:
+In addition to the [common edit form menu options](ay-start-edit-forms.md#common-edit-form-menu-options), the work order edit form also has these unique options:
 
-#### Duplicate?
+#### Duplicate
+
+This menu option makes a new local copy of the current work order ready to be modified and saved.
+
+Some reasons to duplicate a work order are:
+
+- as a "template", when a new work order needs to be made that is very similar to an existing one, duplicating it can save entry time by using an existing work order as a "template" to create a new one.
+
+- splitting apart a work order that has become too large, the work order can be duplicated then items removed from the original and copy to turn one work order into two separate ones.
+
+#### Duplicate to Quote
+
+This menu option makes a [Quote](svc-quotes.md) by copying the shared fields from the work order to a new Quote.
+
+#### Duplicate to Preventive Maintenance
+
+This menu option makes a [Preventive maintenance order](svc-pms.md) by copying the shared fields from the current work order to a new PM. Use this option with a work order that is to be turned into regular recurring maintenance on a schedule.
+
+#### Work order status list
+
+Link to edit or create the Work order states available. See the [Work order status help page](svc-work-order-status.md) for more details.
+
+#### Work order item status list
+
+Link to edit or create the work order item states available. See the [Work order item status help page](svc-work-order-item-status.md) for more details.
+
+#### Work order item priority list
+
+Link to edit or create the work order item priorities available. See the [Work order item priority help page](svc-work-order-item-priority.md) for more details.
+
+#### Task groups
+
+Link to edit or create [Task groups](svc-task-groups.md) for use with the [Work order item tasks](#tasks) feature.
+
+#### PM parent
+
+If this work order was automatically generated or duplicated from a [Preventive Maintenance order](svc-pms.md), this option is a link to open that PM record.
+
+#### Quote parent
+
+If this work order was duplicated from a [Quote](svc-quotes.md), this option is a link to open that Quote record.
 
 ## Report template security flags