This commit is contained in:
2020-05-14 22:37:35 +00:00
parent eaf8134937
commit 28eb2dd4b6

View File

@@ -7,7 +7,15 @@ client viewing ui (was popup in v7) https://rockfish.ayanova.com/default.htm#!/r
ALL EVENT TYPES INITIAL RELEASE
================================
OLD
WorkOrderStatusChange
ContractExiring (User notify, add more notify before time frames in cases)
CSRAccepted (Customer)
CSRRejected (Customer)
NewWorkorder (customer)
WorkorderStatusChange (customer)
WorkorderClosed (customer)
WorkorderFollowUp (customer)
QuoteStatusChanged (customer)
NEW
Daily_Notify_health_check (biz and ops)
@@ -15,11 +23,17 @@ Nightly_Notify_health_check (biz and ops)
BackupStatus case 3786 (biz and ops)
UpcomingServiceEvent case 3725 (Customer)
WorkorderItemPartRequestCreated case 3652
ContractExpiring - Customer version in addition to User version
Not for certain but in the hopper to think about:
On demand ad-hoc notification case 3466 for specific object only
not sure how to handle that, but it's a very intruiging idea, maybe it's a v.next one though?
or maybe the tags thing will handle this?
CUSTOMER NOTIFICATIONS AND CHANGES
A bcc field for all customer notification subscriptions per case 3398
SCRATCHPAD IDEAS
=-=-=-=-=-=-=-=-=-
@@ -43,6 +57,7 @@ Internal workings:
One enum list of NotificationType for any possible notification that can be processed
Notify type is divided by actual type and then by actual delivery method
No delivery schedule anymore, let user decide how to handle at their device end, not our concern, just deliver immediately always
Notify BEfore shoudl support multiple time frames, not just one
DELIVERY TYPES
Email