docs/8.0/ayanova/docs/svc-csr.md

@@ -6,7 +6,7 @@ Requests are listed here.
 
 ## Authorization Roles required
 
-Many roles can *select* this object on other records where approriate. Editing or viewing this object in detail is only available to Users with the following [roles](ay-biz-admin-roles.md):
+Many roles can _select_ this object on other records where approriate. Editing or viewing this object in detail is only available to Users with the following [roles](ay-biz-admin-roles.md):
 
 Full access
 
@@ -27,10 +27,14 @@ Customer service requests are accessed in the following ways:
 
 ## Customer service requests data table
 
+![table](img/svc-csr.png)
+
 The Customer service requests [data table](ay-start-form-data-tables.md) lists all the Customer service requests that were created by Customers and provides access to common [data table menu options](ay-start-form-data-tables.md#common-menu-options).
 
 ## Customer service request edit form
 
+![edit form](img/svc-csr-edit-form.png)
+
 The Customer service request edit form provides all the [standard edit form](ay-start-edit-forms.md) functionality and the following fields:
 
 #### Customer
@@ -101,6 +105,8 @@ This field is not seen by the Customer.
 
 ### Menu options
 
+![edit form menu](img/svc-csr-edit-form-menu.png)
+
 In addition to the [common edit form menu options](ay-start-edit-forms.md#common-edit-form-menu-options) the Customer service request form also has these options:
 
 #### Accept to new work order