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case 4578 (note, prior commit same case forgot to tag it with this message)

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John Cardinal
2024-04-08 21:05:43 +00:00
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docs/8.0/ayanova/docs/adm-license.md
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@@ -193,7 +193,11 @@ These items are kept as this feature is typically used when people are evaluatin
## Downgrading a license
If a new license is installed with fewer Users than previously licensed, AyaNova will automatically deactivate excess Users during license installation. It will first deactivate Users that have not logged in then it will deactivate Users in order of last login from the oldest last login to newest.
If a new license is installed with fewer Users than previously licensed, AyaNova will automatically deactivate excess Users during license installation in order to ensure the license will install rather than fail.
AyaNova will attempt to deactivate the least active Users to minimize disruption.
It will first deactivate Users that have not logged in previously then it will deactivate Users in order of last login from the oldest last login to newest.
To avoid this from happening be sure to [manually uncheck and save each User's Active field checkbox](adm-users.md#active) for any excess Users no longer required before attempting to install a new license with a smaller User count that currently active.