diff --git a/.vscode/launch.json b/.vscode/launch.json
index 5b4df3ba..12035907 100644
--- a/.vscode/launch.json
+++ b/.vscode/launch.json
@@ -48,7 +48,7 @@
         "AYANOVA_DATA_PATH": "c:\\temp\\ravendata",
         "AYANOVA_USE_URLS": "http://*:7575;",
         //"AYANOVA_PERMANENTLY_ERASE_DATABASE":"true",
-        "AYANOVA_SERVER_TEST_MODE": "true",
+        "AYANOVA_SERVER_TEST_MODE": "false",
         //"AYANOVA_REPORT_RENDERING_TIMEOUT":"1",
         "AYANOVA_SERVER_TEST_MODE_SEEDLEVEL": "small",
         "AYANOVA_BACKUP_PG_DUMP_PATH": "C:\\data\\code\\postgres_14\\bin"
diff --git a/server/AyaNova/Controllers/ServerStateController.cs b/server/AyaNova/Controllers/ServerStateController.cs
index 38d6a484..ce293fa2 100644
--- a/server/AyaNova/Controllers/ServerStateController.cs
+++ b/server/AyaNova/Controllers/ServerStateController.cs
@@ -10,6 +10,8 @@ using AyaNova.Models;
 using System.ComponentModel.DataAnnotations;
 using Microsoft.Extensions.Hosting;
 using AyaNova.Util;
+using System.Linq;
+using System.IO;
 
 
 namespace AyaNova.Api.Controllers
@@ -196,6 +198,171 @@ namespace AyaNova.Api.Controllers
                 }));
         }
 
+        // /// <summary>
+        // /// Download all logs and server configuration setting in one zip package for technical support purposes
+        // /// </summary>
+        // /// <param name="t">download token</param>
+        // /// <returns>A single zip file</returns>
+        // [AllowAnonymous]
+        // [HttpGet("tech-support-info")]
+        // public async Task<IActionResult> DownloadSupportInfo([FromQuery] string t)
+        // {
+        //     //NOTE: this route deliberately open even when server closed as a troubleshooting measure
+
+        //     if (!ModelState.IsValid)
+        //         return BadRequest(new ApiErrorResponse(ModelState));
+
+        //     var user = await UserBiz.ValidateDownloadTokenAndReturnUserAsync(t, ct);
+        //     if (user == null)
+        //     {
+        //         await Task.Delay(AyaNova.Util.ServerBootConfig.FAILED_AUTH_DELAY);//DOS protection
+        //         return StatusCode(401, new ApiErrorResponse(ApiErrorCode.AUTHENTICATION_FAILED));
+        //     }
+
+        //     if (!Authorized.HasReadFullRole(user.Roles, AyaType.LogFile) || !Authorized.HasReadFullRole(user.Roles, AyaType.ServerState))
+        //         return StatusCode(403, new ApiNotAuthorizedResponse());
+
+
+        //     System.Text.StringBuilder sbRet = new System.Text.StringBuilder();
+        //     sbRet.AppendLine("#########################################################");
+        //     sbRet.AppendLine("SERVER CONFIGURATION");
+        //     sbRet.AppendLine($"AYANOVA_USE_URLS: {ServerBootConfig.AYANOVA_USE_URLS}");
+        //     sbRet.AppendLine($"AYANOVA_DB_CONNECTION: {DbUtil.PasswordRedactedConnectionString(ServerBootConfig.AYANOVA_DB_CONNECTION)}");
+        //     sbRet.AppendLine($"AYANOVA_REPORT_RENDERING_TIMEOUT: {ServerBootConfig.AYANOVA_REPORT_RENDERING_TIMEOUT}");
+        //     sbRet.AppendLine($"AYANOVA_DEFAULT_TRANSLATION: {ServerBootConfig.AYANOVA_DEFAULT_TRANSLATION}");
+        //     sbRet.AppendLine($"AYANOVA_ATTACHMENT_FILES_PATH: {ServerBootConfig.AYANOVA_ATTACHMENT_FILES_PATH}");
+        //     sbRet.AppendLine($"AYANOVA_BACKUP_FILES_PATH: {ServerBootConfig.AYANOVA_BACKUP_FILES_PATH}");
+        //     sbRet.AppendLine($"AYANOVA_TEMP_FILES_PATH: {ServerBootConfig.AYANOVA_TEMP_FILES_PATH}");
+        //     sbRet.AppendLine($"AYANOVA_BACKUP_PG_DUMP_PATH: {ServerBootConfig.AYANOVA_BACKUP_PG_DUMP_PATH}");
+        //     sbRet.AppendLine($"AYANOVA_LOG_PATH: {ServerBootConfig.AYANOVA_LOG_PATH}");
+        //     sbRet.AppendLine($"AYANOVA_LOG_LEVEL: {ServerBootConfig.AYANOVA_LOG_LEVEL}");
+        //     sbRet.AppendLine($"AYANOVA_LOG_ENABLE_LOGGER_DIAGNOSTIC_LOG: {ServerBootConfig.AYANOVA_LOG_ENABLE_LOGGER_DIAGNOSTIC_LOG}");
+
+        //     sbRet.AppendLine("#########################################################");
+        //     sbRet.AppendLine("SERVER DIAGNOSTICS");
+        //     foreach (var di in ServerBootConfig.BOOT_DIAGNOSTIC_INFO)
+        //     {
+        //         sbRet.AppendLine($"{di.Key}: {di.Value}");
+        //     }
+
+        //     sbRet.AppendLine("#########################################################");
+        //     sbRet.AppendLine("DB SERVER DIAGNOSTICS");
+        //     foreach (var di in ServerBootConfig.DBSERVER_DIAGNOSTIC_INFO)
+        //     {
+        //         sbRet.AppendLine($"{di.Key}: {di.Value}");
+        //     }
+
+
+
+
+        //     //System.IO.Compression.ZipFile.CreateFromDirectory(ServerBootConfig.AYANOVA_LOG_PATH, AttachmentsBackupFile);
+
+
+        //     var files = System.IO.Directory.GetFiles(ServerBootConfig.AYANOVA_LOG_PATH, "*.txt").OrderBy(z => new FileInfo(z).LastWriteTime).Select(z => System.IO.Path.GetFileName(z)).ToList();
+
+        //     //Directory.GetFiles(@“C:\RPA\Vector Reports”,“IW28*”).OrderByAscending(d => new FileInfo(d).GetLastWriteTime)
+
+        //     sbRet.AppendLine("#########################################################");
+        //     sbRet.AppendLine($"SERVER LOGS");
+
+        //     foreach (string logfilename in files)
+        //     {
+        //         var logFilePath = System.IO.Path.Combine(ServerBootConfig.AYANOVA_LOG_PATH, logfilename);
+        //         FileStreamOptions fso = new FileStreamOptions();
+        //         fso.Access = FileAccess.Read;
+        //         fso.Mode = FileMode.Open;
+        //         fso.Share = FileShare.ReadWrite;
+
+        //         using (StreamReader sr = new StreamReader(logFilePath, fso))
+        //         {
+        //             sbRet.AppendLine(sr.ReadToEnd());
+        //         }
+
+        //     }
+        //     sbRet.AppendLine("#########################################################");
+        //     return Content(sbRet.ToString());
+
+
+        // }
+
+
+        /// <summary>
+        /// Fetch all logs and server configuration setting for technical support purposes
+        /// </summary>
+        /// <returns>text result</returns>        
+        [HttpGet("tech-support-info")]
+        public ActionResult GetTechSupportInfo()
+        {
+
+            if (!Authorized.HasReadFullRole(HttpContext.Items, AyaType.LogFile) || !Authorized.HasReadFullRole(HttpContext.Items, AyaType.ServerState))
+                return StatusCode(403, new ApiNotAuthorizedResponse());
+
+            if (!ModelState.IsValid)
+                return BadRequest(new ApiErrorResponse(ModelState));
+
+
+            System.Text.StringBuilder sbRet = new System.Text.StringBuilder();
+            sbRet.AppendLine("#########################################################");
+            sbRet.AppendLine("SERVER CONFIGURATION");
+            sbRet.AppendLine($"AYANOVA_USE_URLS: {ServerBootConfig.AYANOVA_USE_URLS}");
+            sbRet.AppendLine($"AYANOVA_DB_CONNECTION: {DbUtil.PasswordRedactedConnectionString(ServerBootConfig.AYANOVA_DB_CONNECTION)}");
+            sbRet.AppendLine($"AYANOVA_REPORT_RENDERING_TIMEOUT: {ServerBootConfig.AYANOVA_REPORT_RENDERING_TIMEOUT}");
+            sbRet.AppendLine($"AYANOVA_DEFAULT_TRANSLATION: {ServerBootConfig.AYANOVA_DEFAULT_TRANSLATION}");
+            sbRet.AppendLine($"AYANOVA_ATTACHMENT_FILES_PATH: {ServerBootConfig.AYANOVA_ATTACHMENT_FILES_PATH}");
+            sbRet.AppendLine($"AYANOVA_BACKUP_FILES_PATH: {ServerBootConfig.AYANOVA_BACKUP_FILES_PATH}");
+            sbRet.AppendLine($"AYANOVA_TEMP_FILES_PATH: {ServerBootConfig.AYANOVA_TEMP_FILES_PATH}");
+            sbRet.AppendLine($"AYANOVA_BACKUP_PG_DUMP_PATH: {ServerBootConfig.AYANOVA_BACKUP_PG_DUMP_PATH}");
+            sbRet.AppendLine($"AYANOVA_LOG_PATH: {ServerBootConfig.AYANOVA_LOG_PATH}");
+            sbRet.AppendLine($"AYANOVA_LOG_LEVEL: {ServerBootConfig.AYANOVA_LOG_LEVEL}");
+            sbRet.AppendLine($"AYANOVA_LOG_ENABLE_LOGGER_DIAGNOSTIC_LOG: {ServerBootConfig.AYANOVA_LOG_ENABLE_LOGGER_DIAGNOSTIC_LOG}");
+
+            sbRet.AppendLine("#########################################################");
+            sbRet.AppendLine("SERVER DIAGNOSTICS");
+            foreach (var di in ServerBootConfig.BOOT_DIAGNOSTIC_INFO)
+            {
+                sbRet.AppendLine($"{di.Key}: {di.Value}");
+            }
+
+            sbRet.AppendLine("#########################################################");
+            sbRet.AppendLine("DB SERVER DIAGNOSTICS");
+            foreach (var di in ServerBootConfig.DBSERVER_DIAGNOSTIC_INFO)
+            {
+                sbRet.AppendLine($"{di.Key}: {di.Value}");
+            }
+
+
+
+
+            //System.IO.Compression.ZipFile.CreateFromDirectory(ServerBootConfig.AYANOVA_LOG_PATH, AttachmentsBackupFile);
+
+
+            var files = System.IO.Directory.GetFiles(ServerBootConfig.AYANOVA_LOG_PATH, "*.txt").OrderBy(z => new FileInfo(z).LastWriteTime).Select(z => System.IO.Path.GetFileName(z)).ToList();
+
+            //Directory.GetFiles(@“C:\RPA\Vector Reports”,“IW28*”).OrderByAscending(d => new FileInfo(d).GetLastWriteTime)
+
+            sbRet.AppendLine("#########################################################");
+            sbRet.AppendLine($"ALL SERVER LOGS");
+
+            foreach (string logfilename in files)
+            {
+                var logFilePath = System.IO.Path.Combine(ServerBootConfig.AYANOVA_LOG_PATH, logfilename);
+                FileStreamOptions fso = new FileStreamOptions();
+                fso.Access = FileAccess.Read;
+                fso.Mode = FileMode.Open;
+                fso.Share = FileShare.ReadWrite;
+
+                using (StreamReader sr = new StreamReader(logFilePath, fso))
+                {
+                    sbRet.AppendLine(sr.ReadToEnd());
+                }
+
+            }
+            sbRet.AppendLine("#########################################################");
+
+            return Ok(ApiOkResponse.Response(sbRet.ToString()));
+
+
+        }
 
         //------------