 Asset name, identification, location
 Date of request and requestor
 Description of the requested work (or PM)
 Priority, date needed (or PM due date)
 Special tools required
 Reference to standard work instructions (if available)
 Completed date
 Hours worked by named employees
 Parts and supplies used
 Actual problem description, cause, and corrective action taken
 Maintainer comments
 Requestor sign-off and maintainer sign-off

this tells us "what" our maintenance people are doing, and when


Maintenance work requests submitted by requestors get evaluated and turned into planned or unplanned work orders that can be performed
in a scheduled manner or placed in the backlog of maintenance work to be activated when the maintenance resources are available

Maintenance work orders are prioritized, planned, and scheduled by a maintenance planner in collaboration with the requestors  not all number one priority work can be accomplished immediately

Emergency repairs are documented in a work order after-the-fact to add to the maintenance history of the equipment



Work orders with due dates or date needed rather than priority rankings allow logical scheduling or maintenance workload planning. Describing estimated hours and parts needed on the work orders helps plan daily and weekly workloads. 

Actual hours worked coupled with complete descriptions of the work accomplished lead to more accurate estimates. 
Parts used listed on the work orders help in the search for better, more cost effective and more reliable parts and help establish stocking levels