Files
raven-client/ayanova/src/views/customer-csr-edit.vue
2021-06-29 15:59:43 +00:00

912 lines
26 KiB
Vue

<template>
<div>
<gz-report-selector ref="reportSelector"></gz-report-selector>
<div v-if="formState.ready">
<gz-error :error-box-message="formState.errorBoxMessage"></gz-error>
<v-form ref="form">
<v-row>
<v-col cols="12" sm="6" lg="4" xl="3">
<h1>UNDER CONSTRUCTION</h1>
<h2>
Copied from service csr and not modified yet for customer usage
</h2>
<gz-pick-list
:aya-type="ayaTypes().Customer"
:show-edit-icon="true"
:include-inactive="true"
v-model="obj.customerId"
readonly
:label="$ay.t('Customer')"
ref="customerId"
data-cy="customerId"
></gz-pick-list>
</v-col>
<v-col cols="12" sm="6" lg="4" xl="3">
<v-select
:color="priorityColor()"
:item-color="priorityColor()"
v-model="obj.priority"
readonly
:items="selectLists.priorities"
item-text="name"
item-value="id"
:label="$ay.t('CustomerServiceRequestPriority')"
ref="priority"
data-cy="priority"
append-icon=""
>
<template v-slot:prepend
><v-icon :color="priorityColor()">
$ayiCircle
</v-icon>
</template></v-select
>
</v-col>
<v-col cols="12" sm="6" lg="4" xl="3">
<gz-date-picker
:label="$ay.t('Created')"
v-model="obj.dateRequested"
readonly
ref="dateRequested"
data-cy="dateRequested"
></gz-date-picker>
</v-col>
<v-col cols="12" sm="6" lg="4" xl="3">
<v-select
v-model="obj.status"
:items="selectLists.status"
item-text="name"
item-value="id"
readonly
:label="$ay.t('CustomerServiceRequestStatus')"
ref="status"
data-cy="status"
append-icon=""
></v-select>
</v-col>
TODO: INSERT GLOBAL HTML formatted INFO HERE FROM GLOBAL SETTINGS IF
NON-EMPTY
<!-- //MIGRATE_OUTSTANDING put workorder picklist here and show if has a woitemid or whatever is required to link to the wo -->
<!-- ---------------------------------- -->
<v-col cols="12" sm="6" lg="4" xl="3">
<v-text-field
v-model="obj.name"
:readonly="formState.readOnly"
:label="$ay.t('CustomerServiceRequestTitle')"
:rules="[form().required(this, 'name')]"
:error-messages="form().serverErrors(this, 'name')"
ref="name"
data-cy="name"
@input="fieldValueChanged('name')"
></v-text-field>
</v-col>
<v-col
v-if="
form().showMe(
this,
'CustomerServiceRequestCustomerReferenceNumber'
)
"
cols="12"
sm="6"
lg="4"
xl="3"
>
<v-text-field
v-model="obj.customerReferenceNumber"
:readonly="formState.readOnly"
:label="$ay.t('CustomerServiceRequestCustomerReferenceNumber')"
ref="customerReferenceNumber"
data-cy="customerReferenceNumber"
:error-messages="
form().serverErrors(this, 'customerReferenceNumber')
"
@input="fieldValueChanged('customerReferenceNumber')"
></v-text-field>
</v-col>
<v-col
v-if="form().showMe(this, 'CustomerServiceRequestRequestedBy')"
cols="12"
sm="6"
lg="4"
xl="3"
>
<gz-pick-list
:aya-type="ayaTypes().User"
:variant="'outside'"
:show-edit-icon="true"
v-model="obj.requestedByUserId"
:readonly="formState.readOnly"
:label="$ay.t('CustomerServiceRequestRequestedBy')"
ref="requestedByUserId"
data-cy="requestedByUserId"
:error-messages="form().serverErrors(this, 'requestedByUserId')"
@input="fieldValueChanged('requestedByUserId')"
></gz-pick-list>
</v-col>
<v-col
v-if="form().showMe(this, 'CustomerServiceRequestItemUnitID')"
cols="12"
sm="6"
lg="4"
xl="3"
>
<gz-pick-list
:aya-type="ayaTypes().Unit"
:variant="'customerid:' + obj.customerId"
:show-edit-icon="true"
v-model="obj.unitId"
:readonly="formState.readOnly"
:label="$ay.t('CustomerServiceRequestItemUnitID')"
ref="unitId"
data-cy="unitId"
:error-messages="form().serverErrors(this, 'unitId')"
@input="fieldValueChanged('unitId')"
></gz-pick-list>
</v-col>
<!-- --------------------------------- -->
<v-col
v-if="form().showMe(this, 'CustomerServiceRequestDetails')"
cols="12"
>
<v-textarea
v-model="obj.notes"
:readonly="formState.readOnly"
:label="$ay.t('CustomerServiceRequestDetails')"
:error-messages="form().serverErrors(this, 'notes')"
ref="notes"
data-cy="notes"
@input="fieldValueChanged('notes')"
auto-grow
></v-textarea>
</v-col>
<v-col v-if="form().showMe(this, 'Tags')" cols="12">
<gz-tag-picker
v-model="obj.tags"
:readonly="formState.readOnly"
ref="tags"
data-cy="tags"
:error-messages="form().serverErrors(this, 'tags')"
@input="fieldValueChanged('tags')"
></gz-tag-picker>
</v-col>
<v-col cols="12">
<gz-custom-fields
v-model="obj.customFields"
:form-key="formCustomTemplateKey"
:readonly="formState.readOnly"
:parent-v-m="this"
ref="customFields"
data-cy="customFields"
:error-messages="form().serverErrors(this, 'customFields')"
@input="fieldValueChanged('customFields')"
></gz-custom-fields>
</v-col>
<v-col v-if="form().showMe(this, 'Wiki')" cols="12">
<gz-wiki
:aya-type="ayaType"
:aya-id="obj.id"
ref="wiki"
v-model="obj.wiki"
:readonly="formState.readOnly"
@input="fieldValueChanged('wiki')"
></gz-wiki
></v-col>
<v-col v-if="form().showMe(this, 'Attachments') && obj.id" cols="12">
<gz-attachments
:readonly="formState.readOnly"
:aya-type="ayaType"
:aya-id="obj.id"
></gz-attachments
></v-col>
</v-row>
</v-form>
<v-row justify="center">
<v-dialog v-model="woSelectorDialog" persistent max-width="300px">
<v-card>
<v-card-title>
<span class="text-h5">{{
$ay.t("CustomerServiceRequestAcceptToExisting")
}}</span>
</v-card-title>
<v-card-text>
<!-- //MIGRATE_OUTSTANDING awaiting workorder pick list, also this should be json variant data -->
<gz-pick-list
:aya-type="ayaTypes().WorkOrder"
:variant="'customerid:' + obj.customerId"
:show-edit-icon="false"
v-model="selectedWOId"
:label="$ay.t('WorkOrder')"
></gz-pick-list>
</v-card-text>
<v-card-actions>
<v-spacer></v-spacer>
<v-btn
color="blue darken-1"
text
@click="woSelectorDialog = false"
>{{ $ay.t("Cancel") }}</v-btn
>
<v-btn color="blue darken-1" text @click="accept(selectedWOId)">{{
$ay.t("OK")
}}</v-btn>
</v-card-actions>
</v-card>
</v-dialog>
</v-row>
</div>
<template v-if="!formState.ready">
<v-progress-circular
indeterminate
color="primary"
:size="60"
></v-progress-circular>
</template>
</div>
</template>
<script>
/////////////////////////////////////////////////////////////////////////////////////////////////////////////
/* Xeslint-disable */
//
////////////////////////////////////////////////////////////////////////////////////////////////////////////
//
const FORM_KEY = "csr-edit";
const API_BASE_URL = "csr/";
const FORM_CUSTOM_TEMPLATE_KEY = "CustomerServiceRequest"; //<-- Should always be CoreBizObject AyaType name here where possible
export default {
async created() {
let vm = this;
try {
await initForm(vm);
vm.rights = window.$gz.role.getRights(
window.$gz.type.CustomerServiceRequest
);
vm.formState.readOnly = !vm.rights.change || vm.obj.status != 0;
window.$gz.eventBus.$on("menu-click", clickHandler);
//id 0 means create or duplicate to new
if (vm.$route.params.recordid != 0) {
//is there already an obj from a prior operation?
if (this.$route.params.obj) {
//yes, no need to fetch it
this.obj = this.$route.params.obj;
window.$gz.form.setFormState({
vm: vm,
loading: false
});
} else {
await vm.getDataFromApi(vm.$route.params.recordid); //let getdata handle loading
}
} else {
window.$gz.form.setFormState({
vm: vm,
loading: false
});
}
window.$gz.form.setFormState({
vm: vm,
dirty: false,
valid: true
});
generateMenu(vm);
} catch (error) {
window.$gz.errorHandler.handleFormError(error, vm);
} finally {
vm.formState.ready = true;
}
},
async beforeRouteLeave(to, from, next) {
if (!this.formState.dirty || JUST_DELETED) {
next();
return;
}
if ((await window.$gz.dialog.confirmLeaveUnsaved()) === true) {
next();
} else {
next(false);
}
},
beforeDestroy() {
window.$gz.eventBus.$off("menu-click", clickHandler);
},
data() {
return {
formCustomTemplateKey: FORM_CUSTOM_TEMPLATE_KEY,
selectedWOId: 0,
woSelectorDialog: false,
selectLists: {
status: [],
priorities: []
},
obj:
//IMPORTANT NOTE: Fields that are NON NULLABLE in the schema for the table but *are* hideable **MUST** have a default value set here or else there will be no way to save the record
//I.E. Serial, usertype fields, ACTIVE
//Also, if it's a non-nullable Enum backed field then it should have a valid selection i.e. not zero if there is no zero
/*{
"data": {
"id": 1,
"concurrency": 3058764,
"name": "We need to quantify the optical SQL circuit!",
"notes": "Ab impedit unde voluptate ipsam doloremque deserunt est eos ut.",
"wiki": null,
"customFields": null,
"tags": [
"green",
"violet"
],
"dateRequested": "2020-01-10T18:20:31.294229Z",
"customerId": 28,
"unitId": null,
"workorderItemId": null,
"requestedByUserId": 48,
"customerReferenceNumber": "65560804",
"status": 0,
"priority": 2
}
} */
{
id: 0,
concurrency: 0,
name: null,
active: true,
notes: null,
wiki: null,
customFields: "{}",
tags: [],
dateRequested: window.$gz.locale.nowUTC8601String(),
customerId: null,
unitId: null,
workorderItemId: null,
requestedByUserId: null, //window.$gz.store.state.userId, for outside version of this form
customerReferenceNumber: null,
status: 0,
priority: 0
},
formState: {
ready: false,
dirty: false,
valid: true,
readOnly: false,
loading: true,
errorBoxMessage: null,
appError: null,
serverError: {}
},
rights: window.$gz.role.defaultRightsObject(),
ayaType: window.$gz.type.CustomerServiceRequest
};
},
//WATCHERS
watch: {
formState: {
handler: function(val) {
//,oldval is available here too if necessary
if (this.formState.loading) {
return;
}
//enable / disable save button
if (val.dirty && val.valid && !val.readOnly) {
window.$gz.eventBus.$emit("menu-enable-item", FORM_KEY + ":save");
} else {
window.$gz.eventBus.$emit("menu-disable-item", FORM_KEY + ":save");
}
//enable / disable duplicate / new button
if (!val.dirty && val.valid && !val.readOnly) {
window.$gz.eventBus.$emit(
"menu-enable-item",
FORM_KEY + ":duplicate"
);
window.$gz.eventBus.$emit("menu-enable-item", FORM_KEY + ":new");
} else {
window.$gz.eventBus.$emit(
"menu-disable-item",
FORM_KEY + ":duplicate"
);
window.$gz.eventBus.$emit("menu-disable-item", FORM_KEY + ":new");
}
},
deep: true
}
},
methods: {
priorityColor: function() {
switch (this.obj.priority) {
case 1: //asap
return "warning";
case 2: //emergency
return "error";
default:
return "success";
}
},
canSave: function() {
return this.formState.valid && this.formState.dirty;
},
canDuplicate: function() {
return this.formState.valid && !this.formState.dirty;
},
ayaTypes: function() {
return window.$gz.type;
},
form() {
return window.$gz.form;
},
fieldValueChanged(ref) {
if (
this.formState.ready &&
!this.formState.loading &&
!this.formState.readOnly
) {
window.$gz.form.fieldValueChanged(this, ref);
}
},
async getDataFromApi(recordId) {
let vm = this;
window.$gz.form.setFormState({
vm: vm,
loading: true
});
if (!recordId) {
throw new Error(FORM_KEY + "::getDataFromApi -> Missing recordID!");
}
let url = API_BASE_URL + recordId;
try {
window.$gz.form.deleteAllErrorBoxErrors(vm);
let res = await window.$gz.api.get(url);
if (res.error) {
//Not found?
if (res.error.code == "2010") {
window.$gz.form.handleObjectNotFound(vm);
}
vm.formState.serverError = res.error;
window.$gz.form.setErrorBoxErrors(vm);
} else {
vm.obj = res.data;
//modify the menu as necessary
generateMenu(vm);
//Update the form status
window.$gz.form.setFormState({
vm: vm,
dirty: false,
valid: true,
loading: false
});
vm.formState.readOnly = !vm.rights.change || vm.obj.status != 0;
}
} catch (error) {
window.$gz.errorHandler.handleFormError(error, vm);
} finally {
window.$gz.form.setFormState({
vm: vm,
loading: false
});
}
},
async submit() {
let vm = this;
if (vm.canSave == false) {
return;
}
try {
window.$gz.form.setFormState({
vm: vm,
loading: true
});
let url = API_BASE_URL; // + vm.$route.params.recordid;
//clear any errors vm might be around from previous submit
window.$gz.form.deleteAllErrorBoxErrors(vm);
let res = await window.$gz.api.upsert(url, vm.obj);
if (res.error) {
vm.formState.serverError = res.error;
window.$gz.form.setErrorBoxErrors(vm);
} else {
//Logic for detecting if a post or put: if id then it was a post, if no id then it was a put
if (res.data.id) {
//POST - whole new object returned
vm.obj = res.data;
//Change URL to new record
//NOTE: will not cause a page re-render, almost nothing does unless forced with a KEY property or using router.GO()
this.$router.push({
name: "csr-edit",
params: {
recordid: res.data.id,
obj: res.data // Pass data object to new form
}
});
} else {
//PUT - only concurrency token is returned (**warning, if server changes object other fields then this needs to act more like POST above but is more efficient this way**)
//Handle "put" of an existing record (UPDATE)
vm.obj.concurrency = res.data.concurrency;
}
//Update the form status
window.$gz.form.setFormState({
vm: vm,
dirty: false,
valid: true
});
}
} catch (ex) {
window.$gz.errorHandler.handleFormError(ex, vm);
} finally {
window.$gz.form.setFormState({
vm: vm,
loading: false
});
}
},
async remove() {
let vm = this;
try {
let dialogResult = await window.$gz.dialog.confirmDelete();
if (dialogResult != true) {
return;
}
//do the delete
window.$gz.form.setFormState({
vm: vm,
loading: true
});
//No need to delete a new record, just abandon it...
if (vm.$route.params.recordid == 0) {
//this should not get offered for delete but to be safe and clear just in case:
JUST_DELETED = true;
// navigate backwards
vm.$router.go(-1);
} else {
let url = API_BASE_URL + vm.$route.params.recordid;
window.$gz.form.deleteAllErrorBoxErrors(vm);
let res = await window.$gz.api.remove(url);
if (res.error) {
vm.formState.serverError = res.error;
window.$gz.form.setErrorBoxErrors(vm);
} else {
//workaround to prevent warning about leaving dirty record
//For some reason I couldn't just reset isdirty in formstate
JUST_DELETED = true;
// navigate backwards
vm.$router.go(-1);
}
}
} catch (error) {
//Update the form status
window.$gz.form.setFormState({
vm: vm,
loading: false
});
window.$gz.errorHandler.handleFormError(error, vm);
}
},
async reject() {
let vm = this;
if (vm.obj.status != 0 || vm.$route.params.recordid == 0) {
return;
}
window.$gz.form.setFormState({
vm: vm,
loading: true
});
let url = API_BASE_URL + "reject/" + vm.$route.params.recordid;
try {
window.$gz.form.deleteAllErrorBoxErrors(vm);
let res = await window.$gz.api.upsert(url);
if (res.error) {
vm.formState.serverError = res.error;
window.$gz.form.setErrorBoxErrors(vm);
} else {
//Navigate to new record
this.$router.push({
name: "csr-edit",
params: {
recordid: res.data.id,
obj: res.data // Pass data object to new form
}
});
}
} catch (ex) {
window.$gz.errorHandler.handleFormError(ex, vm);
} finally {
window.$gz.form.setFormState({
vm: vm,
loading: false
});
}
},
async accept(toExistingId) {
let vm = this;
if (vm.obj.status != 0 || vm.$route.params.recordid == 0) {
return;
}
window.$gz.form.setFormState({
vm: vm,
loading: true
});
//get workorder if to existing
let url = `${API_BASE_URL}accept/${vm.$route.params.recordid}/${toExistingId}`;
try {
window.$gz.form.deleteAllErrorBoxErrors(vm);
let res = await window.$gz.api.upsert(url);
if (res.error) {
vm.formState.serverError = res.error;
window.$gz.form.setErrorBoxErrors(vm);
} else {
//Navigate to new record
this.$router.push({
name: "csr-edit",
params: {
recordid: res.data.id,
obj: res.data // Pass data object to new form
}
});
}
} catch (ex) {
window.$gz.errorHandler.handleFormError(ex, vm);
} finally {
window.$gz.form.setFormState({
vm: vm,
loading: false
});
}
}
//end methods
}
};
/////////////////////////////
//
//
async function clickHandler(menuItem) {
if (!menuItem) {
return;
}
let m = window.$gz.menu.parseMenuItem(menuItem);
if (m.owner == FORM_KEY && !m.disabled) {
switch (m.key) {
case "save":
m.vm.submit();
break;
case "delete":
m.vm.remove();
break;
case "reject":
m.vm.reject();
break;
case "acceptexisting":
m.vm.woSelectorDialog = true;
break;
case "acceptnew":
m.vm.accept(0);
break;
case "report":
if (m.id != null) {
//last report selected is in m.id
m.vm.$router.push({
name: "ay-report",
params: {
recordid: m.id,
ayatype: window.$gz.type.CustomerServiceRequest
}
});
} else {
//general report selector chosen
let res = await m.vm.$refs.reportSelector.open({
AType: window.$gz.type.CustomerServiceRequest,
selectedRowIds: [m.vm.obj.id]
});
//if null for no selection
//just bail out
if (res == null) {
return;
}
//persist last report selected
window.$gz.form.setLastReport(FORM_KEY, res);
//Now open the report viewer...
m.vm.$router.push({
name: "ay-report",
params: {
recordid: res.id,
ayatype: window.$gz.type.CustomerServiceRequest
}
});
}
break;
default:
window.$gz.eventBus.$emit(
"notify-warning",
FORM_KEY + "::context click: [" + m.key + "]"
);
}
}
}
//////////////////////
//
//
function generateMenu(vm) {
let menuOptions = {
isMain: false,
readOnly: vm.formState.readOnly || vm.obj.status != 0,
icon: "$ayiConciergeBell",
title: "CustomerServiceRequest",
helpUrl: "svc-csr",
formData: {
ayaType: window.$gz.type.CustomerServiceRequest,
recordId: vm.$route.params.recordid,
formCustomTemplateKey: FORM_CUSTOM_TEMPLATE_KEY,
recordName: vm.obj.name
},
menuItems: []
};
if (vm.rights.change) {
menuOptions.menuItems.push({
title: "Save",
icon: "$ayiSave",
surface: true,
key: FORM_KEY + ":save",
vm: vm
});
}
if (
vm.rights.delete &&
vm.$route.params.recordid != 0 &&
!vm.formState.readOnly
) {
menuOptions.menuItems.push({
title: "Delete",
icon: "$ayiTrashAlt",
surface: false,
key: FORM_KEY + ":delete",
vm: vm
});
}
//REPORTS
//Report not Print, print is a further option
menuOptions.menuItems.push({
title: "Report",
icon: "$ayiFileAlt",
key: FORM_KEY + ":report",
vm: vm
});
//get last report selected
let lastReport = window.$gz.form.getLastReport(FORM_KEY);
if (lastReport != null) {
menuOptions.menuItems.push({
title: lastReport.name,
icon: "$ayiFileAlt",
key: FORM_KEY + ":report:" + lastReport.id,
vm: vm
});
}
menuOptions.menuItems.push({ divider: true, inset: false });
if (vm.obj.status == 0) {
menuOptions.menuItems.push({
title: "CustomerServiceRequestAcceptToNew",
icon: null,
key: FORM_KEY + ":acceptnew",
vm: vm
});
menuOptions.menuItems.push({
title: "CustomerServiceRequestAcceptToExisting",
icon: null,
key: FORM_KEY + ":acceptexisting",
vm: vm
});
menuOptions.menuItems.push({
title: "CustomerServiceRequestReject",
icon: null,
key: FORM_KEY + ":reject",
vm: vm
});
}
menuOptions.menuItems.push({ divider: true, inset: false });
window.$gz.eventBus.$emit("menu-change", menuOptions);
}
let JUST_DELETED = false;
/////////////////////////////////
//
//
async function initForm(vm) {
await fetchTranslatedText();
await window.$gz.formCustomTemplate.get(FORM_CUSTOM_TEMPLATE_KEY, vm);
await populateSelectionLists(vm);
}
//////////////////////////////////////////////////////////
//
// Ensures UI translated text is available
//
async function fetchTranslatedText() {
await window.$gz.translation.cacheTranslations([
"CustomerServiceRequest",
"CustomerServiceRequestAcceptToNew",
"CustomerServiceRequestAcceptToExisting",
"CustomerServiceRequestReject",
"CustomerServiceRequestTitle",
"CustomerServiceRequestDetails",
"Created",
"Customer",
"CustomerServiceRequestItemUnitID",
"WorkOrder",
"CustomerServiceRequestRequestedBy",
"CustomerServiceRequestCustomerReferenceNumber",
"CustomerServiceRequestStatus",
"CustomerServiceRequestPriority",
"CustomerServiceRequestCustom1",
"CustomerServiceRequestCustom2",
"CustomerServiceRequestCustom3",
"CustomerServiceRequestCustom4",
"CustomerServiceRequestCustom5",
"CustomerServiceRequestCustom6",
"CustomerServiceRequestCustom7",
"CustomerServiceRequestCustom8",
"CustomerServiceRequestCustom9",
"CustomerServiceRequestCustom10",
"CustomerServiceRequestCustom11",
"CustomerServiceRequestCustom12",
"CustomerServiceRequestCustom13",
"CustomerServiceRequestCustom14",
"CustomerServiceRequestCustom15",
"CustomerServiceRequestCustom16"
]);
}
//////////////////////
//
//
async function populateSelectionLists(vm) {
//ensure the pick lists required are pre-fetched
await window.$gz.enums.fetchEnumList("CustomerServiceRequestStatus");
vm.selectLists.status = window.$gz.enums.getSelectionList(
"CustomerServiceRequestStatus"
);
await window.$gz.enums.fetchEnumList("CustomerServiceRequestPriority");
vm.selectLists.priorities = window.$gz.enums.getSelectionList(
"CustomerServiceRequestPriority"
);
}
</script>