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@@ -22,6 +22,9 @@ FIRST CLIENT SOURCE CODE COMMIT JAN 3rd 2019
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# OUTSTANDING MAJOR AREAS TO BETA
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seeder wolabor is being created in the future fucking the kpi stuff or at least looking weird
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no labor or date centric items should be created in the future, that's nonsensical
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seeder wo created date not set properly, should match the way it's generated
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seeder wo need new fields and generate data to show off and test kpi widgets and features
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Add completed date to workorder, should be set when a closed status is set
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@@ -33,40 +36,53 @@ seeder wo need new fields and generate data to show off and test kpi widgets and
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dashboard widgets
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They should be small and highly focused on a particular issue so that the user just picks the one they want and that's it, no config as it's built for a specific config already.
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So a hypothetical workorder count per time period widget would have a this month, last month, ytd, last year to date etc or however.
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Main idea being they are not needed to config, just pick the one you want
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should support multiple copies if an item is configurable
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- Widgets to make for beta
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overdue workorders (booked on, in the past, not a closed status) for current scheduleable user
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overdue workorders for all users available to service manager roles
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Billed hours per month YTD for sched user (line chart)
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Billed hours per month YTD for all users available to service manager roles (line chart)
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Billed hours per day last 30 days for sched user (line chart)
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Billed hours per day last 30 days for all users available to service manager roles (line chart)
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Unassigned work orders for service manager
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CSR's not accepted yet in reverse chronological order for service manager
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Billable hours leader board case 3696: https://www.openfaas.com/blog/serverless-single-page-app/?utm_source=DigitalOcean_Newsletter
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- Widgets to make for beta in order of priority
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**MUST HAVE***
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LINE/BAR Number of work orders created per day over time (from case 1882) with criteria
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BAR % wo closed within close by date by time period / tags
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BAR-VERT Billable hours leader board case 3696: https://www.openfaas.com/blog/serverless-single-page-app/?utm_source=DigitalOcean_Newsletter
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LIST overdue workorders (booked on, in the past, not a closed status) for current scheduleable user
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LIST overdue workorders list not user centric available to service manager roles
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count of wo within each status by time period / tags
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shows all status types that are in the data returned only, not *all* status though I think it does that automatically
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future: click on status bar it opens a filtered list of all wo by that status
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**NICE TO HAVE**
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Billed hours for all users available to service manager roles (line and bar chart, maybe just bar for this one)
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filter scheduser by tag or it defaults to show all users with graphs and auto colors??
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so multiple data sets here
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Unassigned work orders list for service manager (what does this mean exactly, wo with no sched user selected or with sched user without tech selected??)
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see v7 to replicate, I think this is a extant one from v7
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probably any wo that doesn't have a sched user assigned yet
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Could also mean any wo with no status set yet, as this would indicate they have not been processed yet
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a super widget would allow select specific status or no status at all
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CSR's with OPEN status only in reverse chronological order for service manager
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DASHBOARD:CR - open wo list by selectable status case 1974
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Number of work orders created per day over time (from case 1882)
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** THIS ONE FOR SURE IT"S TOP REQUESTED IN SURVEYS OF SERVICE MANAGERS
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configurable time frame
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% wo closed within close by date by time period / tags
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avg time or time breakdown by % of overdueness of workorders
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i.e. 10% of overdue were x days overdue etc
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avg time in each status by time period / tags
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this could cover response time as they can just designate a status as unresponded or new
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% wo within each status by time range / tags
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this will show the state of things overall
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count of wo within each status by time period / tags
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Need control panel for widget to make filter selections
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need ability to have multiple widgets of same type display with their own settings
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