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81
CLIENTNOTIFY.TXT
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81
CLIENTNOTIFY.TXT
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New objects needed
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-------------------
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Database
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=-=-=-=-
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--------------------------------
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AREGION table, add following:
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ACLIENTNOTIFICATION - bool default false
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AREPLYTOEMAIL - text 512
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AWBIURL - text 512
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ANOTIFYCSRACCEPTED - bool default false
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ANOTIFYCSRMSG - big text
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ANOTIFYCSRREJECTED - bool default false
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ANOTIFYCSRREJECTMSG - BIG TEXT
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ANOTIFYNEWWO - BOOL DEFAULT FALSE
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ANOTIFYNEWWOMSG - BIG TEXT
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ANOTIFYWOSTATUS - BOOL DEFAULT FALSE
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ANOTIFYWOSTATMSG - BIG TEXT
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ANOTIFYWOSTATUSID - GUID
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ANOTIFYWOCLOSED - BOOL DEFAULT FALSE
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ANOTIFYWOCLOSEDATTACHWO - BOOL DEFAULT TRUE
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ANOTIFYWOCLOSEDMSG - BIG TEXT
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ANOTIFYWOCLOSEDRPT - GUID
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ANOTIFYWOFOLLOWUP - BOOL DEFAULT FALSE
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ANOTIFYWOFOLLOWUPMSG - BIG TEXT
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ANOTIFYWOFOLLOWUPDAYS - INT
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---------------
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ANOTIFYDELIVERYLOG table add the following field:
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ATOCLIENTID guid
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---------------
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ACLIENT table add the following field:
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ASENDNOTIFICATIONS - DEFAULT TRUE
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----------------
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Add the following new table:
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ACLIENTNOTIFYEVENT
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fields:
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AEMAIL
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an image field containing the email ready to send with it's attachments etc
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ADELIVERYDATE - date / time nearly always ignored but used for future follow up
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Localized text keys needed (at least)
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=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
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Client.Label.Notification
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Region.Label.ReplyToEmailAddress
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Region.Label.WBIUrl
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Region.Label.ClientNotifyMessage
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Region.Label.CSRAccepted
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Region.Label.CSRRejected
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Region.Label.NewWO
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Region.Label.WOStatusChanged
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Region.Label.WOClosedEmailed
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Region.Label.WOFollowUp
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Region.Label.AttachWorkorder
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Region.Label.FollowUpDays
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New localized keys needed for template
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=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
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wo#, workorder status, contact name from workorder, customer ref from wo, WBI Login page, client company name, CSR summary
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WorkorderService.Label.ServiceNumber, O.WorkorderStatus ,Workorder.Label.CustomerContactName, Workorder.Label.CustomerReferenceNumber
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Region.Label.WBIUrl, Client.Label.Name, ClientServiceRequest.Label.Details
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