diff --git a/AyaNovaSolution.sln b/AyaNovaSolution.sln
index 0357f81..d3731dc 100644
--- a/AyaNovaSolution.sln
+++ b/AyaNovaSolution.sln
@@ -1143,7 +1143,6 @@ Global
 		{9C259CE1-D7DC-4249-B1C1-DBB194984EA5}.ReleaseX86AyaNova|x86.ActiveCfg = Debug|Any CPU
 		{A2A29280-0267-4B9B-A122-C3ECDFC3CFC7}.Debug|.NET.ActiveCfg = Debug|Any CPU
 		{A2A29280-0267-4B9B-A122-C3ECDFC3CFC7}.Debug|Any CPU.ActiveCfg = Debug|Any CPU
-		{A2A29280-0267-4B9B-A122-C3ECDFC3CFC7}.Debug|Any CPU.Build.0 = Debug|Any CPU
 		{A2A29280-0267-4B9B-A122-C3ECDFC3CFC7}.Debug|Mixed Platforms.ActiveCfg = Debug|Any CPU
 		{A2A29280-0267-4B9B-A122-C3ECDFC3CFC7}.Debug|Mixed Platforms.Build.0 = Debug|Any CPU
 		{A2A29280-0267-4B9B-A122-C3ECDFC3CFC7}.Debug|WBI.ActiveCfg = Debug|Any CPU
diff --git a/source/bizobjects/AyaLib/GZTW.AyaNova.BLL/MemoFetcher.cs b/source/bizobjects/AyaLib/GZTW.AyaNova.BLL/MemoFetcher.cs
index 19f982d..5352e44 100644
--- a/source/bizobjects/AyaLib/GZTW.AyaNova.BLL/MemoFetcher.cs
+++ b/source/bizobjects/AyaLib/GZTW.AyaNova.BLL/MemoFetcher.cs
@@ -180,8 +180,15 @@ namespace GZTW.AyaNova.BLL
 				UserPickList up=UserPickList.GetListOfOneSpecificUser(this.FromID);
 
 				//From
-				sb.Append(LocalizedTextTable.GetLocalizedTextDirect("Memo.Label.FromID", mLanguage) + ": " + up[0].Name +"\r\n");
-			
+                //case 3826
+                if (up.Count == 0)//User not found (utility user probably)
+                {
+                    sb.Append(LocalizedTextTable.GetLocalizedTextDirect("Memo.Label.FromID", mLanguage) + ": -\r\n");
+                }
+                else
+                {
+                    sb.Append(LocalizedTextTable.GetLocalizedTextDirect("Memo.Label.FromID", mLanguage) + ": " + up[0].Name + "\r\n");
+                }
 
 				//Sent
 				sb.Append(LocalizedTextTable.GetLocalizedTextDirect("Memo.Label.Sent", mLanguage) + ": " + this.SentRelative + "   (" + this.Created +")\r\n");
diff --git a/source/bizobjects/AyaLib/GZTW.AyaNova.BLL/Workorder.cs b/source/bizobjects/AyaLib/GZTW.AyaNova.BLL/Workorder.cs
index ef479d7..3545a1d 100644
--- a/source/bizobjects/AyaLib/GZTW.AyaNova.BLL/Workorder.cs
+++ b/source/bizobjects/AyaLib/GZTW.AyaNova.BLL/Workorder.cs
@@ -4246,7 +4246,20 @@ namespace GZTW.AyaNova.BLL
 
                 Memo mwarn = Memo.NewItem();
                 mwarn.ToID = User.AdministratorID;
-                mwarn.FromID = User.CurrentThreadUserID;
+
+                //case 3826
+                if (User.CurrentUserType == UserTypes.Utility)
+                {
+                    //Utility accounts should not be sending memos, it fucks up downstream
+                    //trying to view the memo, also it's confusing
+                    mwarn.FromID = User.AdministratorID; 
+                }
+                else
+                {
+                    mwarn.FromID = User.CurrentThreadUserID; 
+                }
+             
+                
                 mwarn.Subject = "SYSTEM WARNING: Preventive Maintenance WO PROBLEM";
                 StringBuilder sb = new StringBuilder();
                 sb.AppendLine("This is an automated message sent on behalf of the current user from the \"NewServiceWorkorderFromPM\" module.");